Bmc event project manager

1 week ago


Chennai, India Live Connections Full time
JD BMC Event Manager: Looking for an SME with strong and extensive knowledge in Problem Management and Knowledge Management, with a minimum of 5 years of experience.
The successful applicant will be an experienced ITIL Event Manager, whose role will primarily involve event management and monitoring IT infrastructure on the client's live system.
Primary Skills / Mandatory Skills: Primary skill is Incident Management and secondary skill is Service Now Knowledge Mgmtc & BMC - BEM (BMC Event Manager).
Experience: 6+ years.
Location: Chennai.
Must have strong BMC experience and knowledge
Raising and responding to Alerts, Events, and Incidents, including handing off each of these to the relevant Resolver Group or service desk
Supporting the Authority to develop best practices and if required, implementing such practices with the configuration of relevant systems for Events and Alerts. Activities that will result in the detection, notification, filtering, and correlation of all Events and Alerts. Engineering and managing Event Management Dashboards. Identifying circumstances where an Alert is required and configuring Alerts to meet the requirements of the Event Management Service stakeholders.
The Event Manager must have subject matter expert-level knowledge of a Monitoring Solution such as BMC suite of services and some experience in the
Relevant Technologies:
Solar Winds and associated modules (NPM, SAM, NTA, VMAN)
Riverbed Net IM/Application Response Expert (ARX)
BMC suite of services (Truesight/Discovery)
Whats Up Gold
Microsoft System Centre Operation Manager (SCOM)
An understanding of Microsoft Windows Event Monitoring and Network Event Monitoring.
With Regards,
Victor


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