Mumba Technologies, Inc. | Salesforce Architect | gurugram

1 week ago

gurugram, India Mumba Technologies, Inc. Full time

Job Description:

  • We are seeking a skilled Techno functional Consultant to join our dynamic team.
  • This role combines functional expertise with technical proficiency to deliver comprehensive technical solutions within the Salesforce ecosystem and boundary systems to enable global sales operational efficiencies.
  • The ideal candidate will possess a unique blend of functional expertise and technical proficiency, enabling them to design, implement, and optimize technical solutions that drive business value.
  • The role will work closely with global IT to provide direction that align with business objectives.
  • These activities range from understanding database models, end to end solution architecture strategy, workflows driven by data, compliance and industry best practices.


Key Responsibilities

  • Transforming business requirements into global technical solutions by applying industry standards and approaches
  • Provide expert guidance on a range of Sales operations/CRM features, capabilities, and integration strategies
  • Design and implement solutions that align with business needs and Salesforce best practices
  • Configure applications and design solutions to meet specific business requirements, utilizing both out-of-the-box features and custom development
  • Analyse current workflows and systems to identify areas for improvement and automation
  • Develop custom configurations, including Apex triggers, Visualforce pages, and Lightning components and flow to extend application functionality.
  • Troubleshoot complex issues involving both functional and technical aspects of Sales-related technologies.
  • Stay updated on managed application features, Salesforce platform updates, and industry trends
  • Lead change management process from sandbox environments to production environments.
  • Conduct periodic health checks and provide recommendations for optimizing applications
  • Provide post-implementation support, troubleshooting both functional and technical issues
  • Optimize managed application(s) performance, focusing on efficient queries, bulk processing, and adherence to Salesforce governor limits
  • Create detailed solution design documents, including process flows, data models, and integration architectures
  • Basic understanding of quote to cash methodologies, solutions, technologies to include eCommerce/eProcurement workflows


Required Skills

  • Proficiency in Salesforce configuration, customization, and development (Apex, Visualforce, Lightning Web Components and Flow)
  • Experience with release management, source control, and deployment technologies
  • Strong analytical and problem-solving skills
  • Excellent communication skills to explain technical concepts to non-technical stakeholders
  • Ability to translate business requirements into technical specifications
  • Experience with Salesforce integrations (REST, SOAP, Bulk API).
  • Experience with cross-cloud Salesforce (SFDC) implementations integrated with other cloud and on-premise systems.
  • Experience with requirements gathering and business process mapping


Preferred Skills

  • Experience with other Salesforce AppExchange products
  • Knowledge of change management principles
  • Familiarity with process improvement methodologies (Six Sigma, Lean, etc.)
  • Experience with integration and deployment tools
  • Experience with project management methodologies (Waterfall and Agile) and technologies (Task ray preferred, Smartsheet, Easy Project)
  • Experience with eCommerce/eProcurement and boundary systems (Elastic path, Jitterbit, Eloqua, ZoomInfo, HubSpot)
  • Understanding of service and application life cycle management (cradle to grave)


Qualifications

  • Bachelor's degree in Computer Science, Information Systems, Business Administration, or related field
  • 5-8 years of experience with Salesforce administration and development
  • 5-8 years of experience with SaaS technology delivery and support
  • Strong understanding of project management methodologies (Agile, Waterfall, etc.)


Desired Qualifications

  • Salesforce certifications (e.g., Administrator, Platform App Builder, Platform Developer) preferred
  • In-depth knowledge of Task Ray features, data model, and APIs.
  • Proven track record of successful Task Ray implementations across various industries
  • Hands-on experience with Task Ray implementation, configuration, and customization

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