Senior Insurance Claims

Experience: Minimum-7-10 years or 10-15 years (Including heading insurance for 3 years). Marine Insurance Ship owners How many vessels you were managing for insurance. All type of insurance such as HNM, P&I , Loss of hire insurance. Experience in claim handling Office- Emarat Shipping Management India Private LTD E wing office, unit no 7, 5th floor Times Square Premises, CTS No 758/759, opp Mittal Industrial State, Marol Andhere East, Mumbai. Serve as the overall leader of the Marine Insurance & Claims (MI&C) Department.  Act as the authorized point of contact and escalation for all Marine Insurance and Claims mentioned in the departmental manual (COP)  Represent EMARAT Maritime LLC as the Group Principal in all marine insurance and claims policies and functions. Ensure comprehensive implementation of all marine insurance procedures across the Maintain oversight of Marine insurance policy coverage, placements, certificates, claims, Approve high-value decisions in consultation with MD/CFO, including settlements and policy Uphold compliance with Marine insurance policy terms and international regulations. Risk Assessment & Policy Management Lead all insurance policy planning and risk mitigation initiatives.  Act as the strategic decision-maker for placement and renewal of all marine insurance lines. Review and approve insurance renewals, endorsements, and premium structures.  Assess risks related to voyages (e.g., war zones, piracy areas) and advise on War Risk/K&R/INL Validate statutory and financial coverage for port entries as per departmental manual.  Monitor policy expiration timelines and initiate renewals with brokers as needed. Claims Management & Settlement Oversee the complete life cycle of insurance claims, ensuring timely resolution and compliance with insurer protocols as per the departmental manual.  Manage complex or high value claim as per the approvals structures in the manual / ERP. Review all incoming claims (P&I, H&M, FD&D, LOH) and ensure accurate registration in Ensure claim files are closed with complete documentation and reimbursement. Team Performance Management Ensure optimal departmental structure, delegation, and staff performance. Assign duties to IOs, SCEs, and IEs based on claim or policy complexity.  Conduct regular reviews of claim closures, ERP entries, and broker interactions.  Oversee internal claims summary updates and compliance with Departmental manual.  Identify areas for performance improvement and implement corrective measures. Training, Development & Knowledge Management Facilitate regular training on policy requirements, claim handling, and compliance Maintain an up-to-date digital repository of policies, procedures, claim trackers, and audit Share updates on international regulatory changes and insurer requirements.  Encourage internal knowledge sharing and succession planning. Regulatory Compliance & Audit Coordination Ensure the MI&C Department meets all internal and external compliance and audit Verify that vessels maintain valid certificates required for port entry as per the ERP system  Facilitate internal audits and external insurer audits, ensuring timely data submission.  OPA 90, Canada Shipping Act, Lead the closure of audit observations and preventive action implementation. Act as the primary contact for all marine insurance brokers, clubs, surveyors, and legal. Appoint and evaluate performance of brokers and claims handlers.  Coordinate with legal teams for complex disputes or FD&D matters.  Reporting, Analysis & Strategic Inputs Provide leadership-level reporting and strategic direction based on risk and claim trends. Prepare risk reports and insurance summaries for MD/CFO and board-level review.  Analyze claim frequency, deductible impact, and loss ratios to recommend changes.  Coordinate with internal stake holder on insurance issues.  Facilitate effective communication during vessel incidents and claim activations. Represent the Group Principal in insurance policies i.e. Ensure unified policy placement and claims management of the team.  Act as the point of contact for brokers and insurers and legal representatives  Coordinate consolidated risk positions.  Marine Brokers, P&I Clubs (insurers)P&I Correspondents, Retainer lawyers, FD&D club solicitors, Sanction specialist lawyers, Marine loss adjusters, Marine Qualifications & Experience Master’s in law, or Risk Management or Insurance law Experience: Minimum 10–15 years in marine insurance/claims handling Strong understanding of Marine insurance policies, claim processes, and marine insurance rules and regulations Team management & Leadership qualities 