Wireless engineer-cisco/arub

1 week ago

Hyderabad, India Tata Consultancy Services Full time
Aruba wireless
5-8 years
Bengaluru, Karnataka, India
- Must be a Networking Subject Matter Expert
- Network engineers to provide 24x7 network support globally.
- Day to day operational functions related to Cisco routers, switches, Aruba wireless, load balancers, WAN Optimization Devices, Firewalls and DNS Management
- Technically guide the team to troubleshoot and close the issues.
- Understand and monitor the SLAs and drive the team to close all the issues as per the agreed SLA.
- Participate in Major Incident Management discussion and provide support and guidance to close the P1/P2 issues as per the SLA
- Prepare Root Cause Analysis plan along with the team as per the requirement.
- Participate in advance technical discussions with customer when required and provide inputs for design/architecture/existing operational issues.
- As a team contribute to Service Improvement plans and motivate the team to create more SIPs
- Monitor the status of the SOPs, KEDBs and encourage the team to update them regularly.
- Monitor the status of the CMDB (Asset Inventory) and encourage the team to update them regularly.
- Proactive health, capacity, failover planning, lifecycle management, lab testing, and obsolescence
- Experience with 802.1x configuration and troubleshooting.
- Must have experience implementing and troubleshooting HPE Aruba networking equipment, protocols, and features WLAN/LAN/WAN engineering and implementation
- Must be able to support break-fix SDWAN, Cisco, Load balancer , Aruba Controllers, Access-Points, and Unified Access solutions.
- At least 3 of the following Routing protocols: EIGRP, OSPF, BGP, MPLS, IPv4, IPv6
- Experience Confidence working on live customer production networks
- 5 years hands-on experience with supporting Aruba wireless controllers , Access Points, Load balancer, Infoblox and SDWAN
- 5 years hands-on experience with supporting Aruba
- 5 years’ experience with network operations or related work
- 5 years working experience with Cisco switches, routers.
- 5 years working experience with Load balancer F5 and AVI.
- Provision Client/RAPs
- Troubleshoot/fix wireless connectivity issues
- Troubleshoot problems with Guest Wi-Fi
- Execute scheduled changes on Aruba OS 8. X platform
- Execute scheduled changes on Clear Pass policy manager
- Fetch reports from Aruba Airwave and Clear Pass Insight
- Test bug-fixes in a lab environment
- Analyse packet captures (wired and wireless).
- management in the core network, specifically focused on the aforesaid technologies.

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