Customer Service Specialist

6 days ago

Mumbai, India NIIT Full time

About NIIT - Talent Pipeline Service.

At NIIT, we’re transforming the way the world learns, for the better. That’s why the world’s best-run learning functions across 30 countries trust us with their learning and talent.

Modern talent acquisition goes beyond the traditional hiring process to adapt to evolving job market trends and drive organizational growth. Through NIIT’s Talant Pipeline service offering, which aims to improve the effectiveness and efficiency of a company's talent acquisition processes, by building skilled pipelines and providing recruitment support for various industries. This gives our client access to reliable talent that is ready to be productive from Day One and a special edge for the Talents onboarded through NIIT.

Job description

Role & responsibilities

  • Customer Service Associate- International Voice process (US)
  • Predominantly night Shifts
  • Deliver professional, courteous, and accurate customer service
  • Handle inbound calls for US healthcare clients
  • US Shifts - 24/7, 5 days week, rotational off
  • Work Location Mumbai

Preferred candidate profile

  • Graduate Freshers
  • Courteous with strong customer service orientation.
  • Dependable with attention to detail.
  • Good listening and speaking skills.
  • Willingness to learn.

Role: Associate (Customer Service Voice)

Industry Type: BPO/KPO

Department: Customer Service

Employment Type: Full Time, Permanent

Role Category: Voice Process

Education:

Graduate Freshers

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Disclaimer - We are equal opportunity employer. We evaluate qualified applicants without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

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