HCLTech | L3 Engineer Juniper | lucknow

3 days ago

lucknow, India HCLTech Full time

Role Summary:

  • Design and hands-on implementation of the customer’s complex network infrastructure, supporting WAN, LAN, WLAN on a multi-vendor network consisting primarily of Juniper, Aruba, Mist, with some Cradlepoint & Cisco
  • Create & maintain documentation for the implementation of the customer’s network, including change approval processes
  • Support and coach other engineers in the team at a technical level to provide engineering support to to provide high quality services/solutions to our customers
  • Lead and assist in defining the strategy needed to enable delivery of complex projects
  • Manage the deliverables on complex customer design and implementation projects
  • Perform advanced analysis on any complex incidents and acts as escalation engineer for internal organizations and clients
  • Fourth-level support for Operations as part of the ‘Incident and Problem Management Process
  • Create processes for other engineers to follow in order for them to successfully deliver solutions
  • Lead and own projects and a small team of engineers, drive projects to a successful conclusion
  • Technical knowledge & experience with Mist dashboard and WLAN is also highly beneficial
  • Technical knowledge & experience to Cisco CCNP or CCIE level on WAN & LAN beneficial


Experience

  • 5 or more years technical experience in design and implementation of large-scale customer networks
  • Experience within telecommunication organisation/International companies would be beneficial
  • Experience and Affinity with working in a multi-cultural work environment. Affinity with working in an international company, with international customers, taking into account various time-zones
  • Ability to give guidance and coaching to other engineers at a technical level

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