Senior Network

2 weeks ago

Bangalore, India Ferguson GCC Full time

Since 1953, Ferguson has been a source of quality supplies for a variety of industries. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. Follow hardware requirements, configuration guides, and documented restoration procedures for branch networks. Direct the activities for the installation, maintenance, and operation of routers, switches, wireless, voice, and related peripheral equipment. Coordinate and engage with field technicians to ensure proper installation, activation, and repair of network components. Work with WAN providers and vendors to ensure timely reporting and escalation of network-related problems. Assist in documenting and maintaining SOPs that support daily network operations. Troubleshoot and help isolate network failures and performance issues; Responsible for monitoring and reporting on the status of applicable WAN circuits and components. Update Configuration Management as required to track inventory and other configuration items. Responsible for the configuration and maintenance of secondary connections across the WAN (DMVPN via broadband, LTE, or other transport). Handle network-related escalations, questions, and requests on network issues and escalate to Senior Admins as needed Work with other groups within IT to resolve network related issues as needed. Work after-hours as needed in support of the operation of the enterprise network environment and participate in an on-call rotation. AppNeta, SolarWinds, Microsoft Office 365 Administration, Paessler PRTG, APC Struxureware, Cisco Meraki, ServiceNow, Versa 4-7 years of enterprise/branch network voice/data communications experience preferred. ~ Proficient computer skills; must be comfortable in MS Office and related applications. ~ Proficient Network skills and experience; CCNA, CCNP and additional certification relevant to the position is preferred but not required. ~ Proficient troubleshooting experience and certification in wireless networking is preferred. ~ Experience in an enterprise network operations environment, including large-scale deployments and refresh of multiple technical theaters. ~ Experience with SDWAN infrastructure ~ Experience with Security protocols ~ Experience within Cloud Management and Technology ~ Project Management skills. ~

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