SNow Devloper OM

Contract Type: Contract (Long-term)Location: Full remote from IndiaStart Date: ASAPLanguages Required: Fluent EnglishExperience Required: Minimum 6+ years, with at least 3 years in ServiceNow Order ManagementEducation: Engineering degree / University degree in Computer Science, Ergonomics, or related field (Bac+5 preferred)Required SkillsTechnical & Functional Expertise:- Strong hands-on experience in ServiceNow development (6+ years total, 3+ years in Order Management).- Good knowledge of ServiceNow modules: CSM, ITSM, SPM.- Strong expertise in CSDM.- Deep understanding of Workspaces, UI Builder, Flow Designer.- Proficiency with integrations (scripted APIs, Integration Hub).- Excellent knowledge of ServiceNow platform and core features (CMDB, applications, shared capabilities).- Practical experience in portal management & customization.- Strong experience in Service Catalog definition and setup.- Ability to design, prototype, and transform ideas into ServiceNow solutions.- Knowledge of sales and ordering processes (SPM processes a plus).Professional Skills (Methods & Processes):- Strong problem-solving and analytical skills.- Experience collaborating with architects, BAs, and tech leads.- Capable of translating user stories into ServiceNow features with minimal customization.Soft Skills:- Fluent English with excellent communication skills (ability to explain complex topics to non-IT stakeholders).- Fast learner with proactive attitude.- Strong teamwork skills – able to support and collaborate when challenges arise.Note: As part of the selection process, candidates will undergo a technical assessment.Mission DescriptionYou will join a core ServiceNow transformation program, with a focus on Order Management and Delivery processes.Key Responsibilities:- Develop enhancements identified during UAT and review existing designs for improvements.- Implement ServiceNow OM and CSM solutions, including:- Simple order capture and orchestration.- Complex order capture and orchestration with links to SPM & CSM.- Integrations with third-party tools.- Collaborate with ServiceNow Architect and tech leads to design and implement best-practice ServiceNow solutions.- Ensure solutions align with platform standards and minimize customizations.Nice to Have- Exposure to large-scale digital transformation projects.- Familiarity with global enterprise environments.- Knowledge of SPM processes.Contract Details- Type: Freelance / Contract- Duration: Long term- Remote Work: 100% remote from India- Compensation: Competitive (to be discussed based on profile)