System support engineer
1 week ago
J ob Overview: Soffit is seeking a dedicated and qualified System Support Engineer to maintain and enhance its server, storage, and cloud infrastructure. The selected candidate will ensure high system availability, reliable service delivery, and optimized performance. The role requires hands-on experience with both on-premises and cloud-based technologies and the ability to provide Level 2 and Level 3 technical support.Key Responsibilities:Technical Responsibilities:Maintain and optimize server infrastructure.Administer and support on-premises and cloud environments (AWS, M365, EMS).Perform proactive server/service monitoring and maintenance.Manage patches for servers and storage systems.Maintain inventory and asset records for Server/Storage/Cloud environments.Generate daily and weekly system performance reports using NOC tools.Create monthly availability and performance reports via the IT Service Desk.Prepare quarterly infrastructure assessment reports (Excel, Power Point).Maintain accurate incident and resolution logs within the IT Service Desk system.Provide L2 and L3 technical support to end-users when required.Implement and track change management requests through the IT Service Desk.Adhere strictly to organizational compliance standards including ISO 27001:2022 and TISAX .On-Call & Escalation Support:Provide 24/7 on-call support for critical incidents.Client Responsibilities:Provide necessary access to facilities, systems, and data.Ensure timely availability of documentation required for service execution.Service Provider Responsibilities:Deploy a qualified, compliant, and background-verified on-site engineer.Perform regular infrastructure maintenance and timely updates.Monitor and respond to all IT Incidents, Requests, Changes, and Problems in line with agreed SLAs.Conduct and report quarterly audits of infrastructure performance to the Head of IT.Mandatory Requirements:Strong knowledge of M365, EMS, and AWS administration.Proven experience in server/storage/cloud support and asset management.Familiarity with ITSM tools, change/incident/problem management practices.Capability to deliver detailed reports and assessments in Excel and Power Point.Understanding and compliance with ISO 27001:2022 and TISAX standards.Willingness to undergo a technical interview and background verification as part of the selection process.
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System Support Engineer
3 weeks ago
Trivandrum, India Soffit Infrastructure Services (P) Ltd Full timeJob Overview: Soffit is seeking a dedicated and qualified System Support Engineer to maintain and enhance its server, storage, and cloud infrastructure. The selected candidate will ensure high system availability, reliable service delivery, and optimized performance. The role requires hands-on experience with both on-premises and cloud-based technologies and...
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System Support Engineer
3 weeks ago
Trivandrum, India Soffit Infrastructure Services (P) Ltd Full timeJob Overview: Soffit is seeking a dedicated and qualified System Support Engineer to maintain and enhance its server, storage, and cloud infrastructure. The selected candidate will ensure high system availability, reliable service delivery, and optimized performance. The role requires hands-on experience with both on-premises and cloud-based technologies and...
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System Support Engineer
3 weeks ago
Trivandrum, India Soffit Infrastructure Services (P) Ltd Full timeJob Overview:Soffit is seeking a dedicated and qualified System Support Engineer to maintain and enhance its server, storage, and cloud infrastructure. The selected candidate will ensure high system availability, reliable service delivery, and optimized performance. The role requires hands-on experience with both on-premises and cloud-based technologies and...
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System support engineer
3 weeks ago
Trivandrum, India Soffit Infrastructure Services Full timeJ ob Overview: Soffit is seeking a dedicated and qualified System Support Engineer to maintain and enhance its server, storage, and cloud infrastructure. The selected candidate will ensure high system availability, reliable service delivery, and optimized performance. The role requires hands-on experience with both on-premises and cloud-based technologies...
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System Support Engineer
3 weeks ago
Trivandrum, India Soffit Infrastructure Services (P) Ltd Full timeJob Overview:Soffit is seeking a dedicated and qualified System Support Engineer to maintain and enhance its server, storage, and cloud infrastructure. The selected candidate will ensure high system availability, reliable service delivery, and optimized performance. The role requires hands-on experience with both on-premises and cloud-based technologies and...
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System Support Engineer
16 hours ago
Trivandrum, India Soffit Infrastructure Services (P) Ltd Full timeJ ob Overview: Soffit is seeking a dedicated and qualified System Support Engineer to maintain and enhance its server, storage, and cloud infrastructure. The selected candidate will ensure high system availability, reliable service delivery, and optimized performance. The role requires hands-on experience with both on-premises and cloud-based...
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System Support Engineer
3 weeks ago
Trivandrum, Kerala, India, Thiruvananthapuram Soffit Infrastructure Services Ltd Full timeJob Overview:Soffit is seeking a dedicated and qualified System Support Engineer to maintain and enhance its server, storage, and cloud infrastructure. The selected candidate will ensure high system availability, reliable service delivery, and optimized performance. The role requires hands-on experience with both on-premises and cloud-based technologies and...
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Engineer - Technical Support (QTS)
2 weeks ago
Trivandrum, India Qube Cinema Full timePosition: Engineer – Technical Support (QTS)Position Count: 1Location : Calicut/Thodhupuzha/PerinthalmannaExperience: Fresher/ExperienceJob descriptionThe ideal applicant for this position should have strong technical skills, be good communicator, and pay close attention to detail. The field engineer should diagnose and address problems, also maintain...
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System Support Specialist
4 weeks ago
Thiruvananthapuram / Trivandrum, India PrismHR Full timeJob Description Position Summary The System Support Specialist is responsible for learning and maintaining the HR software system for Payroll and HR Outsourcing, including the diagnosing of issues and launching of new services, all while supporting the relationship between Vensure, Division Partners, clients, and vendors. This position will spend time as...
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Mechanical, electrical, and plumbing engineer
4 weeks ago
Trivandrum, India Formative Concepts Full timeLocation: Thiruvananthapuram, KeralaEmployment Type: Full-time, On-site (Monday–Saturday)Salary Range: INR 50,000 – 60,000 per month (plus benefits)About Us We are a leading provider of Architectural, Engineering, and MEP solutions for high-rise residential, commercial, and mixed-use real-estate development projects. Our team is expanding, and we are...
