Nexthink

TCS has been a great pioneer in feeding the fire of Young Techies like you. We are a global leader in the technology arena and there's nothing that can stop us from growing together. We are Hiring For Nexthink Job Description Required Information Details Role Nexthink❖ Proactive Hardware & Software solving problems on End User Devices❖ Analysis of trends and recording current health status of End User Devices❖ Identification where and when the issue occurred and how many users are impacted❖ Analysis of the events in timeline to identify root causes of issues very quickly❖ Cooperation with various technical teams on root cause analyses and remediation plans❖ Resolution of issues discovered; ❖ Documentation of findings and recommendations❖ Reporting❖ Supporting & troubleshooting the Nexthink solution components such as Appliance, Web Console, Engine. Focus on administration, operations and maintenance of Nexthinkhardware and software❖ Providing input for collector packaging and assist in deployment scenarios❖ Perform ongoing maintenance and licence management.❖ Check the Appliance health (CPU, Disk & Memory Utilization)❖ Check the connectivity of Engines to Portal on relevant Ports in case of any issues withlicense/engine/appliance status.❖ Maintaining customer specific EUCA documentation updated❖ Maintenance and creation of Investigations, Campaigns, Services, Alerts, Metrics, Scores &Campaigns etc. on Nexthink Finder❖ Recommending automation candidates and actively supporting EUCA Service Developmentin the area of development/testing/implementation of new remediation script Minimum Qualification:15 years of full-time education Disclaimer: We encourage you to register at www. Tcs. Com/careers for exploring an exciting career with TCS. At the time of your application to TCS, the personal data contained in your application and resume will be collected by TCS and processed for the purpose of TCS's recruitment related activities. Your personal data will be retained by TCS for as long as TCS determines it is necessary to evaluate your application for employment as per our retention policy. You have the right to request TCS for temporary/permanent exclusion of your candidature from any recruitment related communication. For any such request you may write to careers. Tcs. Com.