Telesales specialist
1 week ago
Dawell Lifescience is a leading provider of advanced public safety, security, and forensic solutions in Pune. The company specializes in innovative tools and technologies, serving law enforcement agencies, government departments, and industries across various sectors. Dawell Lifescience's products and services include chemical detection, drug testing, explosive identification, and environmental monitoring, focusing on enhancing safety, compliance, and operational efficiency.
About the job
Job Location: Hybrid
Level of Experience required: 2 years.
Responsibilities:
Outbound Tele calling:
1. The primary responsibility of this role is to sell our back-office outsourcing solutions to potential customers.
2. Make a high volume of outbound calls to potential customers.
3. Engage prospects in meaningful conversations to understand their business needs.
4. Present and explain the benefits of PV’s back-office outsourcing solutions.
Sales Pitch and Proposal:
1. Deliver compelling sales pitches tailored to the needs of each prospect.
2. Propose customized back-office solutions that address specific customer pain points.
3. Follow up on leads and maintain a consistent sales pipeline.
Relationship Building:
1. Build and maintain strong relationships with potential and existing customers.
2. Act as a point of contact for customer queries and concerns.
3. Provide excellent customer service to ensure customer satisfaction and loyalty.
Overcoming Objections:
1. Handle objections and rejections professionally.
2. Develop strategies to turnaround rejections and convert prospects into customers.
Sales Target Achievement:
1. Meet or exceed monthly and quarterly sales targets.
2. Track and report on sales performance metrics.
Collaboration:
1. Work closely with the marketing team to align sales strategies with marketing campaigns.
2. Collaborate with other team members to share insights and best practices.
Requirements Key Qualifications
Experience:
1. Proven experience in Tele calling sales, preferably in selling B2 B solutions.
2. Experience in selling outsourcing solutions or related services is a plus.
3. Minimum of 2 years’ experience in similar roles.
4. Experience of working in US Voice process is critical.
Skills:
1. Excellent communication and interpersonal skills is a MUST.
2. Strong persuasion and negotiation abilities.
3. Ability to understand and explain technical solutions to non-technical audiences.
4. Resilience and ability to handle rejection positively.
Personal Attributes:
1. The ideal candidates should handle rejection gracefully, maintain a positive attitude, and consistently propose effective back-office solutions to our clients.
2. Highly motivated and goal oriented.
3. Positive attitude and a willingness to learn.
4. Strong organizational and time management skills.
5. Ability to work independently and as part of a team.
Training and Support
1. Initial Training:
2. Comprehensive training on PV’s back-office solutions.
3. Sales techniques and objection handling training.
4. Product knowledge and industry insights.
Ongoing Support:
1. Regular feedback and coaching sessions.
2. Access to sales resources and marketing collateral.
3. Continuous learning opportunities to enhance sales skills.
Compensation
1. Competitive salary.
2. Attractive Incentives based structure which is purely based on sales performance.
3. Bonuses for achieving and exceeding sales targets.
4. Additional incentives for exceptional performance.
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