Senior Officer

1 month ago

tamil nadu, India DBM Vircon Full time
Job description
Position:
Senior Officer - Client Invoicing and Collection
Department: Accounting and Finance
Location: DLF Cybercity, Ramapuram, Chennai
Reports to: Finance Manager Shared Services
Primary Objective:
The Senior Officer - Client Billing and Collection is responsible for managing the company's client billing processes, ensuring timely and accurate invoicing, and overseeing the collection of outstanding payments. This position plays a critical role in managing relationships with clients to maintain positive cash flow, ensuring compliance with financial regulations.
Key Responsibilities:
1. Billing Management:
Generate and issue invoices to clients based on agreed SLA.
Ensure invoices follow contract terms, company policies, and regulatory requirements.
Coordinate with project managers and other teams to ensure completeness and accuracy of billing information.
Monitor and follow up on billing discrepancies, resolving issues to ensure client satisfaction.
2. Accounts Receivable Management:
Track and follow accounts receivable based on SLA to ensure timely collection of payments.
Establish and maintain positive relationships with clients to facilitate payment processes.
Prepare and provide regular updates to the Team Leader on a regular basis.
3. Client Relationship & Support:
Address and resolve client inquiries regarding billing and payments professionally and efficiently.
Work closely with clients and project managers to provide documentation, statements, and billing history as requested.
Maintain accurate records of client interactions, billing agreements, and collection activities.
4. Compliance & Process Improvement:
Ensure compliance with company policies, procedures, and relevant laws or regulations in billing and collections.
Contribute to the development and documentation of billing and collection processes.
5. Cash Application and Reconciliation:
Ensure accurate posting of payments against relevant customer accounts as per SLA.
Reconcile the payments against remittance advance and customer accounts.
6. General Accountabilities:
Comply with and keep up to date with DBM VIRCON's behavior, business values, and practices, and with all applicable laws, regulations, and standards.
Encourage a team-based work environment that leverages the team's expertise and knowledge and nurtures a climate of collaboration, care, and trust.
Act in the best interest of DBM VIRCON at all times.
Act always by DBM VIRCON Code of Conduct.
Perform any other duties that are reasonably required from time to time.
Qualifications / Experience:
Experience:
Minimum of 5 years of experience in billing, accounts receivable, and credit control, preferably in a corporate or services environment.
Tertiary qualifications: B.Com / M.Com / MBA or any equivalent degrees.
Technical Skills:
Proficiency in accounting software and MS Office Suite, especially Excel.
Familiarity with billing systems (MS Dynamics and Advantage).
Interpersonal Skills:
Ability to work well independently and in a team environment.
Strong customer service orientation and relationship-building skills.
Communication Skills:
Strong verbal and written communication skills for effective interaction with clients and internal teams.

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