Credit Control Manager

20 hours ago

Mumbai, India Nilkamal Material Handling Full time

Job Purpose:

To lead and manage the Credit evaluation and control function , ensuring timely collection of receivables, minimizing credit risk, and maintaining healthy cash flow while supporting business growth and customer relationships

Key Responsibilities:

1. Team management & Governance

  • Lead and manage a team of experienced credit controllers across head office and regional offices
  • Define and implement credit control procedures (Credit limits, policies) and strategies to manage the divisional credit exposure
  • Establish governance mechanisms and define KPIs for performance monitoring of the credit evaluation and control function

2. Cash Flow & Financial Coordination

  • Liaise with the finance function to ensure healthy cash flow for the division, while driving:
  • ROCE and working capital optimization
  • Receivables forecasting accuracy
  • Reduction in DSO (Days Sales Outstanding)

3. Reporting & Analytics

  • Define and maintain dashboards and reports for leadership, RSMs, and ZSMs to enable data-driven decision-making
  • Publish relevant reports and factsheets as per leadership requirements, including: Collection performance summaries, Aging analysis , Exception reports

4. Operational Oversight

  • Coach and support the credit evaluation and control team in managing day-to-day activities using the Accounts Receivable solution
  • Expedite collection of doubtful debts through a defined escalation workflow and timely exception handling

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