InstaService Inc | Senior Sales

1 week ago


delhi, India InstaService Inc Full time
Job Title: Senior Sales and Operations Specialist
Location: Remote
Company: InstaService
About InstaService InstaService is an innovative on-demand services platform offering immediate and scheduled home services—handyman, plumbing, cleaning, and more. Our mission is to deliver top-notch service quality within 30 minutes or at a scheduled time. Join us in revolutionizing the home services industry with forward-thinking technology and an exceptional customer experience.
Job Overview As a Senior Sales & Operations Specialist (Remote) at InstaService, you’ll drive sales through proactive cold calling while managing the operational flow of scheduled jobs. You’ll be responsible for engaging potential customers, scheduling service appointments, and filling any last-minute gaps in the schedule. This fully remote role is perfect for a candidate who excels at juggling multiple responsibilities, communicating effectively, and resolving issues on the fly in a fast-paced, startup environment.
Key Responsibilities 1. Sales & Lead Generation Cold Calling & Prospecting
Conduct daily cold calls to prospective clients to introduce InstaService and generate new leads.
Engage leads across multiple channels (phone, email, social media) to drive business growth.
Client Relationship Building
Establish rapport quickly using confident, persuasive communication skills to convert leads into loyal customers.
Follow up diligently with prospective clients to address questions, close deals, and encourage repeat business.
Sales Targets & Reporting
Meet or exceed monthly and quarterly sales objectives through consistent outreach and negotiation.
Maintain thorough records of calls, interactions, and pipeline updates in the CRM system.
2. Operations & Job Execution Scheduling & Coordination
Monitor and manage the daily schedule of service jobs—handyman, plumbing, cleaning, etc.—to ensure efficiency.
Work closely with service providers to confirm availability and allocate resources effectively.
Gap-Filling & Issue Resolution
Identify unfilled or at-risk bookings and take swift action to secure coverage.
Address last-minute cancellations or changes, collaborating with relevant teams to maintain customer satisfaction.
Process Optimization
Suggest and implement improvements for job assignment and scheduling processes.
Evaluate customer feedback and operational metrics to optimize procedures and service delivery.
Qualifications Education & Experience
Bachelor’s degree in Business, Marketing, Operations, or a related field—or equivalent work experience.
Proven experience in cold calling or direct sales, ideally in a fast-moving environment.
Previous operational/scheduling coordination experience is a plus, especially in a service-focused setting.
Skills & Competencies
Outstanding verbal communication skills, particularly over the phone.
Exceptional organizational and time-management capabilities, with the ability to balance sales and operations tasks remotely.
Proficiency in CRM tools and Microsoft Office; familiarity with scheduling or dispatch systems is advantageous.
Self-driven, results-oriented, and adept at problem-solving.
Preferred
Background in the on-demand services industry.
Awareness of local market trends affecting home services.
Experience working remotely for a startup or high-growth company.
What We Offer Competitive Base Salary + Commission
100% Remote Work with flexible hours
A fast-paced, dynamic startup environment
Opportunities for advancement and professional development
An inclusive, supportive culture that encourages innovation and collaboration
How to Apply Are you ready to make an impact in the on-demand services industry from anywhere in the world? We’d love to hear from you
Download & Explore Our App
Visit to download the InstaService app (on the App Store or Play Store).
Provide Your Feedback
Take a few minutes to explore the app and note what you liked and what could be improved.
Submit Your Application
Email your résumé and app feedback to
Join InstaService and be a driving force in revolutionizing the way home services are delivered—remotely and on your own schedule
InstaService is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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