Information Technology Support Specialist

3 weeks ago

Navi Mumbai, India Mizuho Full time

Mizuho Global Services Pvt Ltd (MGS) is a subsidiary company of Mizuho Bank, Ltd, which is one of the largest banks or so called ‘Mega Banks’ of Japan. MGS was established in the year 2020 as part of Mizuho’s long-term strategy of creating a captive global processing center for remotely handling banking and IT related operations of Mizuho Bank’s domestic and overseas offices and Mizuho’s group companies across the globe.

At Mizuho we are committed to a culture that is driven by ethical values and supports diversity in all its forms for its talent pool. Direction of MGS’s development is paved by its three key pillars, which are Mutual Respect, Discipline and Transparency, which are set as the baseline of every process and operation carried out at MGS.

What’s in it for you?

o Immense exposure and learning

o Excellent career growth

o Company of highly passionate leaders and mentors

o Ability to build things from scratch

Know more about MGS:

Job Description for IT – Application Support with SQL Knowledge

Job Heading

We are looking for a passionate individual, having computer science/IT Graduate/PG background, having 8+ years of work experience and expertise in Application support, hands on in SQLs, IIS, SWIFT knowledge.

Job Location: Ghansoli, Navi Mumbai.

Other Roles and Responsibilities

· Must to accept to rotational shifts (24*7). Banking Working days.

· Application support profile. Knowledge on Banking domain and products.

· IBM MQ Support, JBoss, Apache Tomacat, Java knowledge is desirable.

· In-depth knowledge in SQL & PL/SQL.

· Well versed with Shell Scripting, Linux and Windows Platform.

· Hands on in SWIFT, SFMS, NEFT/RTGS, Export, Import.

· ITIL Framework knowledge.

· Adherence to ISO 9001:2008, ISO 27001, Policies & Procedures

· Proven experience troubleshooting security issues across various technologies

· Customer-centric career experience and excellent Time management skills.

· Ability to work within customer focused team and Excellent communication skills

· Take ownership of customer issues reported and see problems through to resolution.

· Troubleshoot and resolve issues through sharing best practices and direct resolution.

· Excellent written and verbal communication and effective organizational and multi-tasking skills. Proven ability to quickly learn new technical domains and train others.

· Should be flexible to work in an operational environment, rotational shifts and on-call schedule.

· Other general responsibilities as instructed by management.

Interested candidates can share resumes on along with the below details.

Current CTC

Expected CTC

Notice period

Role applying for

Current location

Availability for F2F interview

Address: - Mizuho Global Services India Pvt. Ltd,

11th Floor, Q2 Building Aurum Q Park, Gen 4/1,

Ttc, Thane Belapur Road, MIDC Industrial Area,

Ghansoli, Navi Mumbai- 400710.

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