Manager – Policy Servicing
2 weeks ago
Key Responsibilities:Distribution/stakeholder Management – liaison with Distribution partner and servicing team and ensure timely completion of servicing transactionsCoordination with various department at HO for smooth operations and processing of cases on time.Daily WIP management to ensure TAT is adheredPartner location visit and resolve their queriesSingle point of contact for partner to any operation help and processing of cases.Ensure for closure of cases within the TAT.MIS and Data analysis NPS Detractors analysis and take corrective action plan to improve the process.Data reconciliation, MIS/Dashboard ReportingAnalyzing the CEO-CXO Escalation/Service Grievance cases and identifying the key areas of improvement along with implementation.Open audit points to be closed within timeline and ensure timely submission of self-identified issues.Ensuring the timely response to on queries recd from mail and resolving the requests within defined timelinesMeasure of Success:TAT Adherence as per the Target defined on following Metrics – 72 Hrs-50%, Half SLA -95% and SLA-100%NPS Target - >75%Timely reporting of Dashboard/MISMaintain proper tracking of WIP cases/NPS /Service Grievances/CEO-CXO Escalations.Keep update on Audit Points and Timelines.Timely SOP updation and maintenanceDesired qualifications and experience: Should be a Post Graduate, preferably with Insurance background & Professional qualification.Good Knowledge of Ingenium Application.Must have a minimum of 10-12 years in Insurance and handling the team.Knowledge and skills required: People ManagementExposure to quality tools and processesGood communication skillsStrong adaptability and Problem-solving skillsPresentation skills
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Policy Management
7 months ago
Gurugram, India Airtel Full timeKey Deliverables Policy Management and Review Ability to understand the objective and the purpose of various policies in the Bank. Finding the gaps where policies are required but are not present. Recommending improvements in the overall policy management framework of the Bank. Review of framework to ensure that the policies are updated ...
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Manager – Policy Servicing
1 week ago
gurugram, India Max Life Insurance Company Limited Full timeKey Responsibilities: Distribution/stakeholder Management – liaison with Distribution partner and servicing team and ensure timely completion of servicing transactions Coordination with various department at HO for smooth operations and processing of cases on time. Daily WIP management to ensure TAT is adhered Partner location visit and resolve their...
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Manager – Policy Servicing
2 weeks ago
gurugram, India Max Life Insurance Company Limited Full timeKey Responsibilities:Distribution/stakeholder Management – liaison with Distribution partner and servicing team and ensure timely completion of servicing transactionsCoordination with various department at HO for smooth operations and processing of cases on time.Daily WIP management to ensure TAT is adheredPartner location visit and resolve their...
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Manager – Policy Servicing
1 week ago
Gurugram, India Max Life Insurance Company Limited Full timeKey Responsibilities:Distribution/stakeholder Management – liaison with Distribution partner and servicing team and ensure timely completion of servicing transactionsCoordination with various department at HO for smooth operations and processing of cases on time.Daily WIP management to ensure TAT is adheredPartner location visit and resolve their...
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Manager – Policy Servicing
2 weeks ago
Gurugram, India Max Life Insurance Company Limited Full timeKey Responsibilities: Distribution/stakeholder Management – liaison with Distribution partner and servicing team and ensure timely completion of servicing transactions Coordination with various department at HO for smooth operations and processing of cases on time. Daily WIP management to ensure TAT is adhered Partner location visit and resolve their...
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Manager – Policy Servicing
2 weeks ago
Gurugram, India Max Life Insurance Company Limited Full timeKey Responsibilities:Distribution/stakeholder Management – liaison with Distribution partner and servicing team and ensure timely completion of servicing transactionsCoordination with various department at HO for smooth operations and processing of cases on time.Daily WIP management to ensure TAT is adheredPartner location visit and resolve their...
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Manager – Policy Servicing
2 weeks ago
Gurugram, India Max Life Insurance Company Limited Full timeKey Responsibilities:Distribution/stakeholder Management – liaison with Distribution partner and servicing team and ensure timely completion of servicing transactionsCoordination with various department at HO for smooth operations and processing of cases on time.Daily WIP management to ensure TAT is adheredPartner location visit and resolve their...
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Policy Service yst
2 months ago
Gurugram, India Spectral Consultants Full timeUnderstand the Insurancebusiness end to end Analyze andinput data into systems / databases Process requests basis variousrules (both subjective and objective judgement involved) Issue policies / invoices onbehalf of the client ReconciliationsQualifications& Skills Required Graduates / Post Graduates (Mathematics / Statistics / Economics /Commerce / BBA) 03...
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Policy Service Analyst
2 months ago
Gurugram, India Spectral Consultants Full timeUnderstand the Insurance business end to end Analyze and input data into systems / databases Process requests basis various rules (both subjective and objective judgement involved) Issue policies / invoices on behalf of the client Reconciliations Qualifications & Skills Required Graduates / Post Graduates (Mathematics / Statistics / Economics / Commerce...
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Policy Service Analyst
2 months ago
Gurugram, India Spectral Consultants Full timeJob DescriptionUnderstand the Insurance business end to end Analyze and input data into systems / databases Process requests basis various rules (both subjective and objective judgement involved) Issue policies / invoices on behalf of the client Reconciliations Qualifications & Skills Required Graduates / Post Graduates (Mathematics / Statistics /...
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Policy Service yst
1 month ago
Gurugram, India Spectral Consultants Full timeUnderstand the Insurance business end to end Analyze and input data into systems / databases Process requests basis various rules (both subjective and objective judgement involved) Issue policies / invoices on behalf of the client Reconciliations Qualifications & Skills Required Graduates / Post Graduates (Mathematics / Statistics / Economics / Commerce...
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Policy Service yst
3 weeks ago
gurugram, India Spectral Consultants Full timeUnderstand the Insurance business end to end Analyze and input data into systems / databases Process requests basis various rules (both subjective and objective judgement involved) Issue policies / invoices on behalf of the client ReconciliationsQualifications & Skills Required Graduates / Post Graduates (Mathematics / Statistics / Economics / Commerce /...
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Policy Service yst
1 week ago
gurugram, India Spectral Consultants Full timeUnderstand the Insurance business end to endAnalyze and input data into systems / databasesProcess requests basis various rules (both subjective and objective judgement involved)Issue policies / invoices on behalf of the clientReconciliationsQualifications & Skills RequiredGraduates / Post Graduates (Mathematics / Statistics / Economics / Commerce / BBA)03...
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Manager-Network Policy
3 days ago
Gurugram, India AMEX Full timeYou Lead the Way. Weve Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities, and each other. Here, youll learn and grow as we help you create a...
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DuckCreek Policy Developer
2 months ago
Gurugram, India Snaphunt Full timeThe OfferLeadership RoleExcellent career development opportunitiesWork alongside & learn from best in class talentThe JobJob Title: DuckCreek Policy DeveloperLocation: Gurugram, Noida, Pune & BangaloreExperience Required: 4-10 YearsEmployment Type: Full-timeKey Responsibilities:Design & Development: Develop and customize DuckCreek Policy components,...
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StashFin - Head - Risk Policy
1 week ago
Gurugram, India Stashfin Full timeHead of Risk Policy About Stashfin:Stashfin is a leading digital lending platform committed to delivering fair, fast, affordable, and transparent financial solutions. Our mission is to empower individuals to take charge of their financial health by providing easy access to a wide range of financial products and services.Role Overview:We are seeking an...
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Public Policy
2 weeks ago
gurugram, India airtel Full timeJob Description –Public Policy & Regulatory Strategy TeamJob Title - Senior ManagerLocation - GurugramWHAT WILL YOU BE DOING?Regulatory Managers at Airtel are curious, problem-solvers and self-starters, working at a fast pace to design solutions with our customers and users in mind. At Airtel, the Regulatory team is responsible for development and...
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Public Policy
6 days ago
gurugram, India airtel Full timeJob Description –Public Policy & Regulatory Strategy Team Job Title - Senior Manager Location - Gurugram WHAT WILL YOU BE DOING? Regulatory Managers at Airtel are curious, problem-solvers and self-starters, working at a fast pace to design solutions with our customers and users in mind. At Airtel, the Regulatory team is responsible for development and...
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Public Policy
4 weeks ago
Gurugram, India airtel Full timeJob Description –Public Policy & Regulatory Strategy TeamJob Title - Senior ManagerLocation - GurugramWHAT WILL YOU BE DOING?Regulatory Managers at Airtel are curious, problem-solvers and self-starters, working at a fast pace to design solutions with our customers and users in mind. At Airtel, the Regulatory team is responsible for development and...
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Analyst-Network Policy
3 days ago
Gurugram, India AMEX Full timeYou Lead the Way. Weve Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities, and each other. Here, youll learn and grow as we help you create a...