Architect

5 days ago

Pune, India Tata Consultancy Services Full time

Experience (in years): 10+ YearsMust-Have:Technical Competency :Experience as a Senior Technical Lead / Architect.Experience of ITSM, ITOM suite (CMDB /Discovery/Service Mapping/Event Management) within Service NowBasic Knowledge in Cloud Fundamentals, Windows/Unix admin skillsIntermediate knowledge and ability to understand Infrastructure environment setup (Server/Network/Storage/etc.)Good understanding in Monitoring toolExperienced in ITIL Process Definition, Integration Solutions, Architecture level configurationsKnowledge and experience with base platform & reportsGood experience in Scripting & Reg EX (Java Script, Unix Shell scripting and Windows scripting and Power Shell)Experience in integration using REST API / SOAP / any other technologyKnowledge of unit testing, system integration testing, performance testing, user acceptance testing, or any client-specific testingWorked with and understands the value in creating repeatable processes to design development, test, staging and production environments that are reliable with high availabilityMust be Service Now Certified Systems AdministratorShould possess knowledge in Agile/Scrum methodologyBasic knowledge with ITIL/industry standardsKnowledge of software development lifecycle (SDLC)Behavioral competency :Effective communication skills with both non-technical and technical audiences (verbal and written)Excellent Interpersonal skills to work with the project team members collaborativelyParticipate and provide feedback during planning meetings (i.e., pre-iteration, and retrospectives)Good-to-Have:ITIL V3/V4 foundation certificationPreferred to have Discovery, Event management, Service mapping certificationResponsibility of / Expectations from the Role:Understand the given application requirements (or User Stories) Understand and follow the Best Practices and Standards/Guidelines for developmentParticipate in the Daily stand-up meetings and understand the changes proposed on the requirements / user storiesMust be self-directed and detail oriented in completing assigned tasks in an effective manner, meeting designated standards and criteriaResponsible for the code quality of assigned tasksPerform Unit Testing and do documentation as required Provide support to the users during the User Acceptance TestingProvide any required training to the users on the user storiesKnowledge and ability to configure, manage and maintain MID serversProficient in configure & maintain credentials and working with command line consoleAbility and knowledge in Discovery Schedules & troubleshoot with device ownersKnowledge to implement Cloud & Tag based discoveryAbility to communicate & gather requirements from application teams to build Service MapCustomize/Develop IRE rules, Script Includes, Business Rule, Schedule Jobs, Patterns, Probes & SensorsMaintains event management integrations and applicationProficient in configure/modify Event Rule, Field Mapping, Alert Management rule & flows (Flow Designer)Ability to configure de-duplication & correlation ruleConfigure and customize Report & DashboardCo-ordinate with Infrastructure/Application team for requirement and trouble shooting

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