Field Service and Installation Engineer

2 days ago

Coimbatore, India Yield Engineering Systems Full time
YES (Yield Engineering Systems, Inc.) is a leading manufacturer of reliable, high-tech, cost-effective capital equipment that transforms materials and surfaces at the nanoscale. From startups to the Fortune 50, our customers rely on YES to help them unleash products that change lives – from cellphones and IoT devices, to AI and virtual reality, to diagnostic tests for COVID.
As a preferred provider of wet and dry process technology, we look forward to talking with smart, energetic, team-oriented people who can grow with us. We provide competitive salary and benefits and some of the best co-workers you’ll find anywhere. Field Support / Insatallation Engineer
We are seeking a highly skilled and experienced Technical Support Engineer to join our team. As a Technical Support engineer, you will be responsible for attending the field issues and provide solutions for semiconductor capital equipment, working closely with customer and cross functional teams in a fast phased environment

Technical response and field problems resolution.
~ Log all jobs and associated details, including problem resolution with Field aware.
~ serving as a front end / Tier 3 support.
~ Familiarity with complex electro-mechanical technical functions and activities such as test, fabrication, modification, troubleshooting and assembly of electronics and electro-mechanical systems, experimental design circuitry, prototype models, specialized test equipment, tools, and test fixtures.
~ Drive reliability data analysis from the field to Engineering through field FMEA analysis.
~ Exercises judgment, based on previous experiences, to identify and solve problems that arise with little or no precedent.
~ Maintains a secure, safe, clean, and healthy work environment and proliferates the knowledge to all Field Service engineers.
~ Travel might be required (
~Able to perform duties with minimal supervision.
Self-starter, highly motivated, resourceful, creative, results-oriented, and decisive
Flexible and resourceful
Four-year degree and two to five years prior work as Technical Support Engineer in a capital equipment / precision machine tool manufacturing setup . Semiconductor experience is nice to have.
ability to understand drawings, BOM and effectively communicate technical problems in the field to the internal stakeholders and customers.
Experience in field service and technical support for precision machine tools with mechanical, electrical & electronic systems.
Proficient in Augmented reality solutions to provide solutions remotely.
Problem solving mindset with a focus on delivering high-quality to customer and time conscious.
If you are a self-motivated individual with a passion for technology and a proven track record in providing field service and technical support to semiconductor / precision tool customers, we would love to hear from you. Join our team and play a crucial role in providing quality and quick solutions to the worldwide customers.

Compensation:

~ YES offers a stimulating and fun working environment, competitive salaries and benefits, and long-term incentives.

YES is an equal opportunity employer and values diversity.

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