Sr. Security Engineer

9 hours ago

Mumbai, India Eventus Security Full time

Position Title: Sr. Security EngineerExperience: 3yrs +Location: Sanpada, Navi MumbaiKey ResponsibilitiesDeliver Tier 2 technical support for:- Endpoint, Email, and Network security solutions (EDR/XDR) from Trend Micro or other major vendors.- Respond to customer inquiries via phone, email, and live chat promptly and professionally.- Diagnose and resolve issues related to installation, configuration, malware removal, and system performance.- Escalate complex cases to Tier 3 or engineering teams with comprehensive logs and documentation.- Maintain accurate records of all support interactions in ticketing systems (e.g., ServiceNow, Zendesk, Salesforce).- Adhere to incident management and escalation procedures to meet SLAs and KPIs.- Work in rotating shifts to ensure 24/7 coverage, including weekends and holidays.- Stay current with product updates, patches, and emerging security threats.- Collaborate with internal teams (engineering, QA, product) to resolve issues and enhance customer experience.Requirements- Experience: 3–5 years in technical support or helpdesk roles, preferably in cybersecurity.- Technical Skills:- Strong understanding of endpoint protection, email security, firewalls, and malware analysis.- Hands-on experience with Endpoint (Client & Server OS), Email, and Network security solutions (EDR/XDR) from Trend Micro or other major vendors.- Proficiency in Windows, macOS, and server environments.- Basic networking knowledge (TCP/IP, DNS, VPNs).- Certifications (Preferred):- Trend Micro Certified Professional (TMCP) or equivalent.- CompTIA Security+, Network+, or similar.- Soft Skills:- Excellent verbal and written communication.- Strong analytical and problem-solving abilities.- Ability to work independently in a fast-paced environment.- Customer-focused mindset with a sense of urgency and ownership.

  • Sr. Security Engineer

    26 minutes ago

    Navi Mumbai, India Eventus Security Full time

    Position Title: Sr. Security Engineer Experience: 3yrs +Location: Sanpada, Navi MumbaiKey ResponsibilitiesDeliver Tier 2 technical support for:Endpoint, Email, and Network security solutions (EDR/XDR) from Trend Micro or other major vendors.Respond to customer inquiries via phone, email, and live chat promptly and professionally.Diagnose and resolve issues...

  • Sr. Security Engineer

    10 hours ago

    Navi Mumbai, India Eventus Security Full time

    Position Title: Sr. Security Engineer Experience: 3yrs + Location: Sanpada, Navi Mumbai Key Responsibilities Deliver Tier 2 technical support for: Endpoint, Email, and Network security solutions (EDR/XDR) from Trend Micro or other major vendors. Respond to customer inquiries via phone, email, and live chat promptly and professionally. Diagnose and resolve...

  • Sr. Security Engineer

    20 minutes ago

    Navi Mumbai, India Eventus Security Full time

    Position Title: Sr. Security Engineer Experience: 3yrs + Location: Sanpada, Navi Mumbai Key Responsibilities Deliver Tier 2 technical support for: Endpoint, Email, and Network security solutions (EDR/XDR) from Trend Micro or other major vendors. Respond to customer inquiries via phone, email, and live chat promptly and professionally. Diagnose and resolve...

  • Sr. Security Engineer

    9 hours ago

    Navi Mumbai, India Eventus Security Full time

    Position Title: Sr. Security EngineerExperience: 3yrs +Location: Sanpada, Navi MumbaiKey ResponsibilitiesDeliver Tier 2 technical support for:Endpoint, Email, and Network security solutions (EDR/XDR) from Trend Micro or other major vendors.Respond to customer inquiries via phone, email, and live chat promptly and professionally.Diagnose and resolve issues...

  • Sr. Security Engineer

    18 hours ago

    Navi Mumbai, Maharashtra, India Eventus Security Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    Position Title: Sr. Security EngineerExperience: 3yrs +Location: Sanpada, Navi MumbaiKey ResponsibilitiesDeliverTier 2 technical supportfor:Endpoint, Email, and Network security solutions (EDR/XDR) from Trend Micro or other major vendors.Respond to customer inquiries via phone, email, and live chat promptly and professionally.Diagnose and resolve issues...

  • Senior Security Engineer

    3 weeks ago

    Mumbai, India TAC Security Full time

    Job descriptionAs a Security Engineer - VAPT, you will be responsible for conducting comprehensive security assessments, identifying vulnerabilities, and implementing effective remediation strategies. Leveraging your expertise in penetration testing and ethical hacking, you will play a key role in enhancing the security posture of our clients' systems and...

  • Senior Security Engineer

    2 weeks ago

    Mumbai, India TAC Security Full time

    Job descriptionAs a Security Engineer - VAPT, you will be responsible for conducting comprehensive security assessments, identifying vulnerabilities, and implementing effective remediation strategies. Leveraging your expertise in penetration testing and ethical hacking, you will play a key role in enhancing the security posture of our clients' systems and...

  • Senior Security Engineer

    2 weeks ago

    Mumbai, India TAC Security Full time

    Job descriptionAs a Security Engineer - VAPT, you will be responsible for conducting comprehensive security assessments, identifying vulnerabilities, and implementing effective remediation strategies. Leveraging your expertise in penetration testing and ethical hacking, you will play a key role in enhancing the security posture of our clients' systems and...

  • Senior Security Engineer

    3 weeks ago

    Mumbai, India TAC Security Full time

    Job descriptionAs a Security Engineer - VAPT, you will be responsible for conducting comprehensive security assessments, identifying vulnerabilities, and implementing effective remediation strategies. Leveraging your expertise in penetration testing and ethical hacking, you will play a key role in enhancing the security posture of our clients' systems and...

  • Senior Security Engineer

    3 weeks ago

    Mumbai, India TAC Security Full time

    Job descriptionAs a Security Engineer - VAPT, you will be responsible for conducting comprehensive security assessments, identifying vulnerabilities, and implementing effective remediation strategies. Leveraging your expertise in penetration testing and ethical hacking, you will play a key role in enhancing the security posture of our clients' systems and...