myGwork | Application Engineer IV

22 hours ago

tamil nadu, India myGwork Full time
This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
DESCRIPTION:
Kindle has changed the way books are published, sold, and read across the globe. Independent authors are now able to publish and sell direct to readers through Kindle and print-on-demand offerings enabling them to reach audiences never before available. Kindle readers are able to download any book in any language in sixty seconds. Come be a part of changing the way the world reads.
Amazon is looking for talented and enthusiastic support engineers to join the Kindle Content Organization. The Kindle Support Engineering team is responsible for providing accurate and timely royalty calculations and accounting entries for all Kindle and print-on-demand book sales. Publishers and authors of all shapes and sizes rely on Amazon to correctly account for all book sales so that they are paid correctly.
The Amazon Kindle Support Engineering team provides tier 2&3 services production support and is also responsible for providing multifaceted services to the Kindle digital product family of development teams and working with production operations teams for software product release coordination and deployment. This job requires you to hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks that will define your success.
Some of the key job functions:
- Mentor and train other support engineers on day to day activities
- Software deployment support in staging and production environments
- Provide support of incoming tickets, including extensive troubleshooting tasks, with responsibilities covering multiple products, features and services
- Work on operations and maintenance driven coding projects, primarily in Python, Perl, or shell scripts, web technologies, with the potential for Java based projects
- Develop tools to aid operations and maintenance
- System and Support status reporting
- Ownership of one or more Digital products or components
- Customer notification and workflow coordination and follow-up to maintain service level agreements
- Work with support team for handing-off or taking over active support issues and creating a team specific knowledge base and skill set
BASIC QUALIFICATIONS:
- 4+ years of software development, or 4+ years of technical support experience
- Experience troubleshooting and debugging technical systems
- Experience in Unix
- Experience scripting in modern program languages
- Experience in agile/scrum or related collaborative workflow
- Experience troubleshooting and documenting findings
PREFERRED QUALIFICATIONS:
- Knowledge of distributed applications/enterprise applications
- Knowledge of UNIX/Linux operating system
- Experience analyzing and troubleshooting RESTful web API calls

  • myGwork | Application Engineer

    22 hours ago

    tamil nadu, India myGwork Full time

    This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Imagine being part of a team where your ideas have the potential to impact millions of consumers worldwide. Amazon pricing team is looking for a Application Engineer...

  • myGwork | Application Engineer II

    22 hours ago

    tamil nadu, India myGwork Full time

    This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:The eBook industry is in its early stages and is evolving rapidly. We are looking for excellent software engineers to join us in consistently improving our customer...

  • myGwork | Application Engineering, Kindle

    22 hours ago

    tamil nadu, India myGwork Full time

    This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Are you interested in joining the team behind Amazon's newest innovation? Come help us work on world class software for our customers!The Amazon Kindle Reader...

  • myGwork | Application Engineer III

    22 hours ago

    tamil nadu, India myGwork Full time

    This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Are you interested in joining the team behind Amazon's newest innovation? Come help us work on world class software for our customers!The Amazon Kindle Engineering...

  • myGwork | Application Engineer III

    22 hours ago

    tamil nadu, India myGwork Full time

    This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Are you interested in joining the team behind Amazon's newest innovation? Come help us work on world class software for our customers!The Amazon Kindle Engineering...

  • myGwork | Application Engineer, Amazon

    22 hours ago

    tamil nadu, India myGwork Full time

    This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Work hard. Have fun. Make history.The mission of the Catalog Support and Programs (CSP) team is to provide a single point of contact for item-related problems and...

  • myGwork | Manager, Application Engineer, E-reader products

    22 hours ago

    tamil nadu, India myGwork Full time

    This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Have you ever wanted to be part of a team that builds highly efficient operating system for E-reader? Amazon's E-reader platform team owns the operating system...

  • myGwork | Senior Application Engineer, Specialty Reading Support Engineering

    22 hours ago

    tamil nadu, India myGwork Full time

    This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Are you passionate about reading? Are you a fiction addict or do you love reading biographies and non-fiction ? Do you consider yourself a learner for life ? Do you...

  • myGwork | Software Development Engineer

    22 hours ago

    tamil nadu, India myGwork Full time

    This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:We are looking for passionate, hard-working, and talented Software Engineers who has experience in building innovative, mission critical, high volume applications &...

  • myGwork | Support Engineer

    22 hours ago

    tamil nadu, India myGwork Full time

    This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Amazon MusicImagine being a part of an agile team where your ideas have the potential to reach millions. Picture working on cutting-edge consumer-facing products,...

  • myGwork | Application Engineer, E-reader Platform

    22 hours ago

    tamil nadu, India myGwork Full time

    This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Want to know how Kindle Operating System works? Do you have amazing problem solving skills in debugging/identifying issues within the operating system stack? Look no...

  • myGwork | Software Dev Engineer

    22 hours ago

    tamil nadu, India myGwork Full time

    This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:We are looking for passionate and talented software engineers who have experience building innovative, critical, high volume applications that customers love. This...

  • myGwork | Software Dev Engineer

    22 hours ago

    tamil nadu, India myGwork Full time

    This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:At Amazon, we hire the best minds in technology to innovate and build on behalf of our customers. The focus we have on our customers is why we are one of the world's...

  • myGwork | Support Engineer III

    22 hours ago

    tamil nadu, India myGwork Full time

    This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:With over 120 million members, Goodreads is the world's largest site for readers and book recommendations. As a Top 100 web destination, our mission is to help...

  • myGwork | Support Engineer, Comixology

    22 hours ago

    tamil nadu, India myGwork Full time

    This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:The role of a Support Engineer in Comixology team involves maintenance and upkeep of the systems, tools and workflows that are used by Comixology operations team. ...

  • myGwork | Software Support Engineer

    22 hours ago

    tamil nadu, India myGwork Full time

    This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Do you like working with very smart technical and business people who are at the forefront of defining and inventing digital media delivery and presentation? Do you...

  • myGwork | Principal Engineer, Appstore

    22 hours ago

    tamil nadu, India myGwork Full time

    This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:This position can also be based in Delhi, Hyderabad, Pune and Bangalore.This Principal engineer role is focused on improving Appstore customer's experience. You need...

  • myGwork | Quality Assurance Engineer I, Appstore

    22 hours ago

    tamil nadu, India myGwork Full time

    This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Looking for QA candidates experienced on testing applications on functional and non-functional areas (API,usability, security and performance) with a strong coding...

  • myGwork | Data Engineer, MIDAS Digital Intelligence

    22 hours ago

    tamil nadu, India myGwork Full time

    This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Are you excited about the digital media revolution and passionate about designing and delivering advanced analytics that directly influence the product decisions of...

  • myGwork | Support Engineering Manager

    22 hours ago

    tamil nadu, India myGwork Full time

    This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:The Kindle Team is looking for a passionate, results-oriented, operationally focused engineering support manager to support the fast evolving and expanding Reader...