Campaign operations analyst

4 weeks ago


Delhi, India Epsilon India Full time
Your daily tasks will include but not limited to:
Executing tests on client’s websites
Proactively identifying test requirements for new products/environments
Isolating, replicating, and reporting bugs and verifying bug fixes for all our web-based products
Interpreting business implications of your findings
Ensuring that deliverables meet functional and design specifications and requirements
Communicating findings to a range of technical and non-technical stakeholders
Dealing with pressure from different teams and educating them about technical challenges and solutions
Generating reports on the effectiveness of the QA team and its tools on a regular basis
Cross-training opportunity
Work closely with Customer Success Managers to implement and manage client campaigns and client integrations across a wide range of verticals from finance to travel using our platform.
Build strong and positive relationships with internal teams and customers. You will have the opportunity to get stuck in from day one.
Develop in-depth knowledge of our product. You will be joining the team that are the experts.
Liaise directly with Technical and Product teams to come up with the best tailored solution for our client's problems.
Work on multiple projects simultaneously and prioritise workload to ensure a smooth launch of each campaign within the set deadline – prioritisation is key.
Work on the onboarding process for new customers ensuring that the foundation to launch is the best it can be.
Qualifications
We're looking for:
A minimum of one-year experience as a QA tester
Experience working in small agile teams
A Bachelor’s degree
Practical experience testing using HTML and CSS
Java Script skills a bonus
You'll love this role if:
You have a self-starter mentality.
You have a strong eye for detail.
You have a big team ethos but enjoy autonomy and seeing the results of your effort.
You love digital marketing and an enthusiasm for all things e-commerce
You're adaptable, every day will provide a different challenge.
You're great at problem-solving and providing the best service to our customers.
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