Rcs product manager

4 days ago

Bengaluru, India Tata Communications Full time
Job Title: RCS Product Manager
Location: Bangalore
About the Role: We are seeking an experienced Product Manager with 4+ years of expertise in RCS technology, specifically within the Communication and CPaa S (Communications Platform as a Service) domain. In this role, you will be responsible for driving the strategy, development, and execution of product features and integrations that enhance communication workflows. Experience in launching RCS products globally will be a plus. You will work closely with cross-functional teams, including engineering, sales, and marketing, to ensure seamless integration capabilities that deliver value to our customers.
Key Responsibilities:
Product Strategy: Define and drive the roadmap for RCS within the CPaa S and communication domain, ensuring alignment with overall business goals and customer needs.
Market Research & Analysis: Stay ahead of industry trends and competitors, identifying opportunities that can provide a competitive edge.
Stakeholder Collaboration: Work with internal teams, partners, and customers to gather requirements, prioritize features, and ensure the successful delivery of product enhancements.
Development Oversight: Collaborate closely with engineering teams to define technical requirements and ensure the successful execution of API and UI driven solutions.
Customer Experience: Continuously assess and improve the user experience, focusing on ease of use, scalability, and reliability.
Product Collaboration: Cultivate and manage relationships with the product management team to facilitate shared goals.
Launch & Go-to-Market: Support product launches and coordinate go-to-market strategies, working with marketing and sales teams to promote new features and integrations.
Performance Tracking: Analyze performance through KPIs and user feedback to drive improvements and future development cycles.
Qualification & Experience:
Bachelor's degree in computer science, Engineering, or related fields (MBA is a plus).
4+ years of product management experience, with a focus RCS in the communication and/or CPaa S domain.
Technical Understanding: Strong grasp of API technologies, SDKs, and various integration methodologies.
Domain Knowledge: Deep understanding of communication systems (e.g., gateways, messaging, regulations) and CPaa S technologies.
Project Management: Proven experience managing complex projects from ideation to execution, including agile methodologies and sprint planning.
Analytical Skills: Ability to interpret data and feedback to make informed product decisions.
Leadership: Excellent stakeholder management and communication skills, capable of leading cross-functional teams and driving product success.
Problem-Solving: Proactive in identifying issues and formulating solutions to ensure product quality and innovation.
Preferred Experience:
Experience working with communication platforms such as Twilio, Nexmo, or other CPaa S providers.
Familiarity with Saa S products, cloud-based services, and enterprise integration requirements.
Strong understanding of security protocols and compliance in communication products.

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