OneStep Global | Support and Conversion Officer supporting University of Sussex
3 weeks ago
Experience - 3 Years
Location- Bangalore, Karnataka
About OneStep Global:
OneStep Global, a market entry firm specialized in the higher education sector. OneStep Global helps global universities, colleges, government organizations to land and expand across Asia, through stake holder management and in country representation. OneStep Global has been working with some very prestigious universities and colleges across the world. The solutions vary from market development, market entry and market presence.
About Sussex University:
The University of Sussex is a leading research institution and features highly in university league tables. For over 60 years the aim of their courses, research, culture, and the campus has been to stimulate, excite and challenge. From scientific discovery to global policy, from student welfare to career development, Sussex innovates and takes a lead. And today, in every part of society and across the world, you will find someone from Sussex making an original and valuable contribution.
The University of Sussex International Office are responsible for identifying opportunities and developing and implementing the University's strategy for student recruitment. Sussex’s strategy sets ambitious goals for the international team and for the enhanced recruitment of a diverse group of overseas students to our campus.
The Role:
This role will support the Regional Advisor and Student Recruitment Advisor to achieve recruitment targets from India and will take a lead in the enquirer and offer-holder communications.
Reporting:
The Support and Conversion Officer will report directly to the Regional Advisor in India with whom they will work closely.
Key Responsibilities:
1. Nurture leads collected at recruitment events and other initiatives to generate credible applications to Sussex, providing support and advice to enquirers as required. Proactively initiate follow-up contact with inquirer database and leads collected in a timely manner.
2. Lead on offer-holder conversion by providing comprehensive support on matters such as offer acceptance, additional document requirements, and other admission-related matters via telephone, email, and face-to-face interactions. Update and maintain applicant communication records.
3. To represent the client at recruitment events (both online and in person), providing a professional and accurate representation of the University to prospective students, their parents, and counsellors. Attend education events, conferences, webinars, and virtual events and represent the university as and when required.
4. Provide prompt, comprehensive, accurate information and advice to education agents, University of Sussex staff, and applicants and their families.
5. Build effective working relationships with a range of stakeholders in the education sector such as agent partners, partner universities, and sector-wide organizations. Help establish and service the client’s university partnerships to maximize recruitment from these channels.
6. Adhere to the client’s GDPR and CMA guidelines.
7. Maintain engagement and support agents and other key channel partners. This will include providing information, training, and a high level of customer service.
8. Liaise and coordinate with appropriate teams for administrative issues and problem-solving.
9. Provide support in the form of online research, gathering market intelligence, information management, updating databases, presentations and supporting event organization and administration.
Person Specifications:
· Educated to degree level (mandatory)
· At least 3 years of experience in this field or a similar field such as account management/sales/business development/CRM (mandatory)
· Ability to use initiative to problem solve and resolve issues (mandatory)
· Excellent oral and written communication skills (mandatory)
· Strong IT skills including Microsoft Office suite (mandatory)
· The ability to self-motivate and work independently and as part of a team (mandatory)
· Knowledge of the higher education industry, with knowledge of the UK higher education system (desirable)
· Knowledge of the Indian secondary and tertiary education systems (desirable)
· Experience presenting and/or representing an organization (desirable)
· Experience working in student or customer-facing roles (desirable)
· Willingness and ability to work flexible hours when required by the role (mandatory)
· Willingness and ability to travel regularly (across India and abroad) including on weekends and evenings (mandatory)
· Experience working with international clients (desirable)
Availability and start date:
Immediate, however any notice period for the right candidate will be honoured.
OneStep Global is an equal opportunities employer and is committed to the employment policies, procedures and practices which do not discriminate on grounds such as gender, marital status, family status, age, disability, race, religious belief, sexual orientation.
-
Bangalore, India OneStep Global Full timeTitle- Support and Conversion Officer supporting University of Sussex Experience - 3 Years Location- Bangalore, Karnataka About One Step Global: One Step Global, a market entry firm specialized in the higher education sector. One Step Global helps global universities, colleges, government organizations to land and expand across Asia, through...
-
Recruitment adviser supporting uk university
2 weeks ago
Bangalore, India Acumen, Part Of Sannam S4 Group Full timeThe Opportunity Location - Bengaluru / Chennai We at Sannam S4 are reengineering what a consulting organisation can be. We own our client’s challenges as if they were our own. We help them transform for the future by offering practical solutions that are crafted intelligently, passionately, relentlessly. We are a great team to work for people who...
-
bangalore, India CMR University Full timeCMR University is seeking visionary leaders to join us in dynamic roles across various domains. These positions are designed for seasoned professionals who are passionate about driving innovation, fostering academic excellence, and contributing to the growth of a leading educational institution.1. Associate Dean, Ranking & RatingRole Overview:As the...
-
bangalore, India Alliance University Full timeAlliance University is a Private University established in Karnataka State by Act No. 34 of year 2010. The University is recognized by the University Grants Commission (UGC), New Delhi. Alliance University is a renowned university located on an extensive state-of-the-art campus in Bengaluru, offering a variety of degree courses. The University has...
-
bangalore, India Alliance University Full timeAlliance University is a Private University established in Karnataka State by Act No. 34 of year 2010. The University is recognized by the University Grants Commission (UGC), New Delhi. Alliance University is a renowned university located on an extensive state-of-the-art campus in Bengaluru, offering a variety of degree courses. The University has...
-
bangalore, India Alliance University Full timeAlliance University is a Private University established in Karnataka State by Act No. 34 of year 2010. The University is recognized by the University Grants Commission (UGC), New Delhi. Alliance University is a renowned university located on an extensive state-of-the-art campus in Bengaluru, offering a variety of degree courses. The University has...
-
bangalore, India CMR University Full timeCMR University is seeking visionary leaders to join us in dynamic roles across various domains. These positions are designed for seasoned professionals who are passionate about driving innovation, fostering academic excellence, and contributing to the growth of a leading educational institution.1. Associate Dean, Ranking & RatingRole Overview:As the...
-
bangalore, India Alliance University Full timeAlliance University is a Private University established in Karnataka State by Act No. 34 of the year 2010. The University is recognized by the University Grants Commission (UGC), New Delhi. Alliance University is a renowned university located on an extensive state-of-the-art campus in Bengaluru, offering a variety of degree courses. The University has...
-
bangalore, India Alliance University Full timeAlliance University is a Private University established in Karnataka State by Act No. 34 of the year 2010. The University is recognized by the University Grants Commission (UGC), New Delhi. Alliance University is a renowned university located on an extensive state-of-the-art campus in Bengaluru, offering a variety of degree courses. The University has...
-
bangalore, India Alliance University Full timeAlliance University is a Private University established in Karnataka State by Act No. 34 of the year 2010. The University is recognized by the University Grants Commission (UGC), New Delhi. Alliance University is a renowned university located on an extensive state-of-the-art campus in Bengaluru, offering a variety of degree courses. The University has...
-
CMR University | Professor
1 day ago
bangalore, India CMR University Full timeAbout CMR:CMR University (CMRU) , Bangalore is a private university in the state of Karnataka, established under the Act 45 of 2013. The University fosters creative communities where new ideas are nurtured, new discoveries made, and new creations shared. CMRU works with the vision “To nurture creative thinkers who will drive positive global change.”CMR...
-
bangalore, India CMR University Full timeCMR University is seeking visionary academic leaders to join us as Pro Vice Chancellors in two key areas:Computer Science Background – Shaping the future of technology, innovation, and digital transformation.Liberal Studies Background – Driving progress in humanities, social sciences, and interdisciplinary studies.About CMR University:CMR University...
-
Alliance University | Teaching Assistant
2 months ago
bangalore, India Alliance University Full timeAlliance University is a Private University established in Karnataka State by Act No. 34 of the year 2010. The University is recognized by the University Grants Commission (UGC), New Delhi. Alliance University is a renowned university located on an extensive state-of-the-art campus in Bengaluru, offering a variety of degree courses. The University has...
-
Alliance University | Teaching Assistant
2 months ago
bangalore, India Alliance University Full timeAlliance University is a Private University established in Karnataka State by Act No. 34 of the year 2010. The University is recognized by the University Grants Commission (UGC), New Delhi. Alliance University is a renowned university located on an extensive state-of-the-art campus in Bengaluru, offering a variety of degree courses. The University has...
-
Alliance University | Teaching Assistant
2 months ago
bangalore, India Alliance University Full timeAlliance University is a Private University established in Karnataka State by Act No. 34 of the year 2010. The University is recognized by the University Grants Commission (UGC), New Delhi. Alliance University is a renowned university located on an extensive state-of-the-art campus in Bengaluru, offering a variety of degree courses. The University has...
-
CMR University | Professor
4 days ago
bangalore, India CMR University Full timeAbout CMR:CMR University (CMRU), Bangalore is a private university in the state of Karnataka, established under the Act 45 of 2013. The University fosters creative communities where new ideas are nurtured, new discoveries made, and new creations shared. CMRU works with the vision “To nurture creative thinkers who will drive positive global change.”CMR...
-
CMR University | Professor
2 weeks ago
bangalore, India CMR University Full timeAbout CMR:CMR University (CMRU), Bangalore is a private university in the state of Karnataka, established under the Act 45 of 2013. The University fosters creative communities where new ideas are nurtured, new discoveries made, and new creations shared. CMRU works with the vision “To nurture creative thinkers who will drive positive global change.” CMR...
-
CMR University | Professor
24 hours ago
bangalore, India CMR University Full timeAbout CMR: CMR University (CMRU), Bangalore is a private university in the state of Karnataka, established under the Act 45 of 2013. The University fosters creative communities where new ideas are nurtured, new discoveries made, and new creations shared. CMRU works with the vision “To nurture creative thinkers who will drive positive global change.” ...
-
bangalore, India CMR University Full timeCMR University is seeking visionary academic leaders to join us as Pro Vice Chancellors in two key areas:Computer Science Background – Shaping the future of technology, innovation, and digital transformation.Liberal Studies Background – Driving progress in humanities, social sciences, and interdisciplinary studies.About CMR University: CMR University...
-
Genesis Global | Application Support Engineer
5 hours ago
bangalore, India Genesis Global Full timeJob Description :Based in: Bengaluru, India Compensation: Competitive + BenefitsRole type: Hybrid / RemoteShift timings: APAC- 6AM to 3 PM IST(Hybrid), EMEA-1:30 PM-10 :30 PM IST(Hybrid) & US- 10:00 PM- 7:00 AM IST(Remote)Years of experience - 1-14 years We have role into different levels for experience between 1-14 years into Application /Production...
