Senior servicenow engineer with ai

3 days ago

Varanasi, India SmarTek21 Full time

We are looking for a highly skilled Service Now Engineer with deep expertise in AI, automation, and enterprise-scale integration. In this role, you will design, build, and scale next-generation Generative AI and Agentic AI solutions leveraging Service Now and Oracle Cloud Infrastructure (OCI). You will collaborate with product, platform, and AI teams to deliver secure, scalable, and production-ready intelligent workflows that transform IT and business operations. Key Responsibilities Develop and enhance Generative AI capabilities within Service Now to optimize ITSM workflows, Virtual Agent experiences, and enterprise automation. Build AI-driven automations for Incident, Problem, Change, Request, and Knowledge processes using Service Now capabilities. Design and implement RAG (Retrieval-Augmented Generation) solutions for contextual and accurate response generation across Service Now applications. Integrate LLM features through Flow Designer, Virtual Agent Designer, and custom backend components. Automate workflows and integrations via Service Now REST APIs, Integration Hub, and MID Server as needed. Collaborate with business and platform stakeholders to identify AI transformation opportunities and deliver measurable outcomes. Deploy, monitor, and optimize AI workloads across Service Now and OCI, ensuring high performance, compliance, and cost efficiency. Partner with data science and architecture teams to ensure robust, production-grade AI delivery and lifecycle management. Stay current with advancements in Service Now AI, LLM technologies, and agent orchestration frameworks to continuously evolve the platform. Qualifications & Experience Education: Bachelor’s or Master’s degree in Computer Science, Data Science, or related field. Experience: 4–8 years in AI/ML engineering, with at least 2–3 years in Generative AI or Agentic AI solution development. Proven hands-on experience with Service Now AI capabilities — including Virtual Agent, Gen AI-powered assistance, and intelligent workflows. Expert proficiency in Python, with experience using Py Torch or Tensor Flow for model development and integration. Strong foundation in NLP, LLM prompting, fine-tuning, and transformer-based model architectures. Demonstrated ability to integrate AI solutions within Service Now using Flow Designer, Integration Hub, and REST APIs. Experience deploying and optimizing AI workloads on OCI and Service Now; exposure to AWS, Azure, or GCP is a plus. Practical knowledge of RAG pipelines and vector databases for semantic retrieval. Working understanding of ITSM processes and AI-driven automation across core modules (Incident, Problem, Change). Familiarity with MLOps/LLMOps practices, including model governance, monitoring, and responsible AI frameworks.

  • Principal Ai Security Engineer

    3 weeks ago

    Varanasi, India Whatjobs IN C2 Full time

    Position: Principal AI Security Engineer Location: Remote Experience: 4–8 years Shift: Open to night shift About Sennovate Sennovate is a global Managed Security Services Provider (MSSP) specializing in Identity and Access Management (IAM), Cybersecurity, and Cloud Security. We help enterprises build secure, scalable, and intelligent systems that enable...

  • Generative ai engineer

    3 weeks ago

    Varanasi, India People Prime Worldwide Full time

    About Company :They balance innovation with an open, friendly culture and the backing of a long-established parent company, known for its ethical reputation. We guide customers from what’s now to what’s next by unlocking the value of their data and applications to solve their digital challenges, achieving outcomes that benefit both business and...

  • Generative AI Engineer

    15 hours ago

    Varanasi, India Codewalla Full time

    About CodewallaCodewalla is a New York–based product studio with engineering teams in India. Since 2005, we’ve built innovative products that scale. We work at the intersection of design, engineering, and AI developing systems shaped by real business needs and tested in the real world. Our team moves fast, thinks deeply, and cares about pushing what...

  • Technical Lead

    3 days ago

    Varanasi, Uttar Pradesh, India MINTRIX-AI Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    About MintrixMintrix is an AI-driven EdTech SaaS startup transforming school operations through intelligent automation, RAG-powered chatbots, and AI agents.Our mission is to simplify educational workflows, empower teachers and administrators, and make schools smarter through AI-integrated systems.We're building the future of education with automation,...

  • AI/ML Fresher – Sweet Design Hub

    2 weeks ago

    Varanasi, India SWEET DESIGN HUB Full time

    AI/ML Fresher – Sweet Design HubLocation: RemoteExperience: 0–1 year (Freshers welcome)Industry: Artificial Intelligence / Machine Learning / Technology & InnovationMandatory Education Qualification🎓 Bachelor’s Degree in Artificial Intelligence and Machine Learning (AI & ML) is mandatory. Candidates from other fields will not be considered for this...

  • Senior data engineer

    3 weeks ago

    Varanasi, India HireAlpha Full time

    Senior Data Engineer (Informatica Platform Engineer / Administrator) – Bangalore We’re looking for a Senior Data Engineer with strong expertise in Informatica platform administration to join our Group IT Data Engineering team.This role is ideal for professionals who enjoy building and maintaining enterprise-grade data platforms that power large-scale...

  • Senior Staff Full Stack Engineer

    3 weeks ago

    Varanasi, India Whatjobs IN C2 Full time

    Role: Senior Staff Full Stack Engineer Location: Remote Work Mode: Full-time Experience: 7+ years (including technical leadership experience) Language: English (Fluent, both written and verbal) Compensation: Competitive, based on skills and experience About the Role We’re looking for an experienced and hands on Technical Lead (Full Stack) to help scale our...

  • Senior Cloud Engineer

    3 weeks ago

    Varanasi, India CareerXperts Consulting Full time

    We are seeking a Senior Cloud Engineer to design, implement, and manage scalable, secure, and highly available cloud infrastructure. You’ll work closely with development, operations, and security teams to ensure optimal cloud performance and drive adoption of best practices across the organization.Key ResponsibilitiesDesign, deploy, and manage cloud-based...

  • Cloud Engineer

    3 weeks ago

    Varanasi, India Whatjobs IN C2 Full time

    We're looking for a highly skilled and experienced Cloud AI Engineer to join our dynamic team. In this role, you'll be instrumental in designing, developing, and deploying cutting-edge artificial intelligence and machine learning solutions leveraging the full suite of Google Cloud Platform (GCP) services. Objectives of this role Lead the end-to-end...

  • AI Centre Ethernet Switching Architect

    2 weeks ago

    Varanasi, India Mulya Technologies Full time

    AI Centre Ethernet Switching Architect Hyderabad / Anywhere in India (Remote ) Founded by highly respected Silicon Valley veterans - with its design centers established in Santa Clara, California. / Hyderabad/ BangaloreOur pay comprehensively beats "ALL" Semiconductor product players in the Indian market. AI Centre Ethernet Switching ArchitectPosition...