Senior system administrator
4 days ago
• Configure, deploy, and maintain Azure, AWS, and Hyper-V Server environments, ensuring adherence to industry best practices and company standards.
• Administer and address user support tickets in alignment with ITIL principles, ensuring timely resolutions and maintaining superior levels of user satisfaction.
• Configure, deploy, and maintain Active Directory services, such as Domain Controllers, User/Group Management, and Group Policy Administration.
• Administer and maintain a hybrid Active Directory environment ensuring timely synchronizations between On-Premises and Cloud Infrastructure.
• Administer and maintain Microsoft 365 services, such as Exchange Online, Share Point, Teams, and other tenant services.
• Collaborate closely with the IT Security team to implement security best practices and controls, ensuring the confidentiality, integrity, and availability of our Infrastructure.
• Administer and maintain regular backups and disaster recovery strategies for all Infrastructure services ensuring business continuity.
• Maintain detailed documentation of Infrastructure services, such as Asset Inventory and Software/Hardware design and implementation.
• Generate regular reports on server performance, security and compliance metrics, and other relevant reporting metrics as required.
• Proactively identify and mitigate potential risks and issues early in the process, developing effective mitigation strategies.
• Prioritize and manage multiple tasks effectively in a fast-paced environment, adapting to changing business needs and market conditions.
• Work independently and take ownership of assigned tasks while also being a strong team player.
• Collaborate with cross-functional teams, including Development and Operations, to ensure that infrastructure practices align with application requirements and operational needs.
• Stay up to date with emerging trends, technologies, and methodologies in system administration and drive their adoption within the team as appropriate.
• Establish and maintain strong communication channels and processes to ensure seamless collaboration with the US-based IT team, despite time zone differences.
• Continuously monitor and optimize the performance, capacity, and availability of infrastructure components, ensuring that systems meet or exceed service level agreements (SLAs).
• Identify opportunities for automation and implement solutions to streamline system administration tasks, reduce manual effort, and improve overall efficiency.
• Communicate complex technical concepts and solutions effectively to both technical and non-technical stakeholders, ensuring clear understanding and alignment across the organization.
• Ensure that all system administration activities adhere to IT governance frameworks, industry standards, and relevant compliance requirements, such as HIPAA.
• Proactively identify areas for improvement in the organization's infrastructure and propose solutions to enhance performance, security, and scalability. KNOWLEDGE, SKILLS AND ABILITIES Required Skills/Experience:
• Bachelor's degree in Computer Science, Information Technology, or a related field. Master's degree preferred.
• 5+ years of experience in system administration, with a focus on Windows Server environments.
• MCSE or equivalent certification.
• Proficiency managing on-premises/cloud Windows server deployments in Hyper-V, Azure and AWS.
• Proficiency in hybrid Active Directory environments.
• Proficiency in scripting languages (e.g., Power Shell, Bash)
• Excellent verbal, written, and interpersonal skills with a proven ability to communicate at various levels within the organization and with external parties.
• Ability and confidence to take calculated risks in uncertain or ambiguous situations.
• Excellent organizational skills and demonstrated ability to manage multiple competing priorities and assignments.
• Passion for delivering business value and willingness to perform other assigned tasks.
• Ability to deliver regular quick updates, system solutions, and communicate issues to management Preferred Skills/Experience:
• AZ-104 T00-A: Microsoft Azure Administrator Certification
• Experience with NIST Cybersecurity Framework 1.1 and NYDFS
• Experience successfully working with remote or distributed teams, particularly in a global context.
• Familiarity with IT service management tools, such as Service Now or Jira Service Desk.
• Experience in the legal services or healthcare industry is a plus.
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