Senior Technical Specialist

1 week ago

Bangalore, India Nokia Full time
Come create the technology that helps the world act together Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world. We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work.
What we offer
Nokia offers continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.
Description
Within CDO Infra Networks, the Networks tower manages globally the life cycle, delivery, quality and performance of the Wide Area Network, the internet connections, network traffic management, (W)LAN, DNS/DHCP and all other aspects of connectivity for Nokia Networks offices and partners. Support the digital transformation and the use of cloud services.
Technical support specialist – Firewall is responsible for IT service management handling Incident management, Problem management, Change management for all IT network technologies. Work on technical design, functionality, configuration, performance and quality of connectivity. This is a position in network operations for enabling reliable service operation for IT network services.
*****Open for Noida, Chennai, and Bangalore Location*******
Responsibilities
Analyzing production network issues and resolve
Work in US time zone for operational shift support and provide required guidance to NOC
Own incident ticket resolution end-to-end and find a way to resolve or provide technical workarounds
Ensure to provide technical update during the incident management
Engage OEM, service provider to troubleshoot the issue and escalate to get it resolved
Escalate to very complex network issue to L4 engineer for support
Perform advanced troubleshooting and resolve complex network security issues
Conduct regular security assessments and audits to ensure compliance with industry standards and best practices.
Develop and maintain comprehensive documentation for firewall and proxy configurations, policies, and troubleshooting procedures.
Required Skills
You have:
~ Bachelor's degree or engineering degree in Telecommunications/Information Technology/Computer Science or equivalent
~10+ years of experience in network services and management in complex environments
~ Deep understanding of network technologies: TCP/IP, VRRP, DNS, ARP, STP, Trunking, Port Channeling, VRF, IPsec, and TLS
~ Proficient in routing protocols such as OSPF, ISIS, BGP, Route Policy, QoS, VRRP, Multicast, LDP, and MPLS
~ Hands-on experience with FortiGate Firewall and proxy or equivalent
~ Knowledge of IPv6 WAN routing architecture and deployment expertise

It would be nice if you also had:
Knowledge of scripting and automation tools for network management
Ability to acquire Nokia Router product knowledge, learn CLI, and deployment skills
Expertise in handling complex routing design and issues in a multi-vendor environment
Good knowledge of Enterprise WAN, LAN, wireless networks, virtualization, and load balancers
Understanding of ITIL processes

  • Senior technical support specialist

    7 days ago

    Bangalore, India Aditi Consulting Full time

    Hi, We are hirng for Technical Support Specialist Basic Skills: B. S. or higher in Computer Science or related technical discipline, or related practical experience. 5+ years of experience in a technical support role, with relevant tooling and scripting experience. Preferred Skills: Hands-on experience with both relational and non-relational databases...

  • Technical documentation specialist

    7 days ago

    Bangalore, India Andor Tech Full time

    We're Hiring: Technical Documentation Specialist | Andor Tech | Bangalore (Bellandur) Andor Tech is looking for a Technical Documentation Specialist to be deployed to one of our esteemed clients. This is a 6-month project-based opportunity with the potential to work on cutting-edge documentation initiatives. Role Overview Experience Required: 5–7...

  • Senior Technical Consultant

    3 days ago

    Bangalore, India Black Box Full time

    Senior Technical Consultant (Avaya Voice) Responsible for exceptional client service that cannot be resolved by Tier 1 support by providing technical support engineering through analyzing and troubleshooting the most difficult and advanced technical problems and resolving complex hardware, software, network and connectivity problems via several methods...

  • Senior Technical Support Specialist

    1 week ago

    Bangalore, India Aditi Consulting Full time

    Hi, We are hirng for Technical Support Specialist Basic Skills: B.S. or higher in Computer Science or related technical discipline, or related practical experience. 5+ years of experience in a technical support role, with relevant tooling and scripting experience. Preferred Skills: Hands-on experience with both relational and non-relational...

  • Senior Technical Support Specialist

    7 days ago

    bangalore, India Aditi Consulting Full time

    Hi,We are hirng for Technical Support SpecialistBasic Skills: B.S. or higher in Computer Science or related technical discipline, or related practical experience. 5+ years of experience in a technical support role, with relevant tooling and scripting experience. Preferred Skills: Hands-on experience with both relational and non-relational databases (e.g.,...

  • Senior Technical Consultant

    3 days ago

    Bangalore, India Black Box Full time

    Senior Technical Consultant (Avaya Voice) Job Description Responsible for exceptional client service that cannot be resolved by Tier 1 support by providing technical support engineering through analyzing and troubleshooting the most difficult and advanced technical problems and resolving complex hardware, software, network and connectivity problems via...

  • Technical Sales Specialist

    2 days ago

    bangalore, India VE Quality Instrumentation Pvt. Ltd. Full time

    Company Description We suggest you enter details here. Role Description This is a full-time remote role for a Technical Sales Specialist. The Technical Sales Specialist will be responsible for identifying and developing new business opportunities, managing customer relationships, and providing technical support to clients. Daily tasks include conducting...

  • Technical Sales Specialist

    1 day ago

    Bangalore, India VE Quality Instrumentation Pvt. Ltd. Full time

    Company Description We suggest you enter details here. Role Description This is a full-time remote role for a Technical Sales Specialist. The Technical Sales Specialist will be responsible for identifying and developing new business opportunities, managing customer relationships, and providing technical support to clients. Daily tasks include...

  • Technical Sales Specialist

    8 hours ago

    bangalore, India VE Quality Instrumentation Pvt. Ltd. Full time

    Company Description We suggest you enter details here. Role Description This is a full-time remote role for a Technical Sales Specialist. The Technical Sales Specialist will be responsible for identifying and developing new business opportunities, managing customer relationships, and providing technical support to clients. Daily tasks include...

  • Technical Documentation Specialist

    1 week ago

    bangalore, India Andor Tech Full time

    🚀 We're Hiring: Technical Documentation Specialist | Andor Tech | Bangalore (Bellandur)🚀Andor Tech is looking for a Technical Documentation Specialist to be deployed to one of our esteemed clients. This is a 6-month project-based opportunity with the potential to work on cutting-edge documentation initiatives.🔍 Role OverviewExperience Required:...