Technical Product Manager Remote
1 week ago
Smarsh is seeking a visionary Senior Technical Product Manager to lead the development of next-generation observability products built on our Fabric platform. You will define and execute the strategy for building comprehensive observability solutions that enable customers to achieve full-stack visibility, proactive incident management, and data-driven operational excellence. This role requires deep expertise in modern observability platforms, platform engineering, and the ability to transform complex telemetry data into actionable product experiences. Design and ship observability products that leverage telemetry data (metrics, logs, traces, events) to deliver actionable insights and automated workflows Create differentiated product experiences around observability data, including custom dashboards, correlation engines, and root cause analysis tools Build products that abstract complexity and democratize observability across technical and non-technical users Drive strategy for observability data management, including cardinality optimization, data retention policies, and cost efficiency Customer-Centric Product Development Work with platform engineers to ensure observability is built into the fabric from day one (shift-left observability) Deep hands-on experience with modern observability platforms (Datadog, New Relic, Dynatrace, Grafana Cloud, Honeycomb, or similar) Strong understanding of OpenTelemetry, telemetry data models, and observability pipelines Experience with distributed tracing, metrics aggregation, log analytics, and event correlation Knowledge of observability data stores (Prometheus, Loki, Tempo, ClickHouse, Elasticsearch) 5+ years building and shipping technical products, preferably in observability, monitoring, or platform domains ~ Experience defining product strategy, writing PRDs, and managing complex roadmaps ~ Strong analytical skills with ability to leverage data to drive product decisions and measure success Understanding of cloud-native architectures, microservices, containers (Kubernetes/Docker), and service mesh technologies Experience with data pipelines, streaming architectures (Kafka, Kinesis), and real-time analytics Experience influencing without authority and building consensus across organizations Bachelor’s degree in computer science, Engineering, or related field (or equivalent experience) Experience working at an observability vendor or building observability products Background in SRE, DevOps, or platform engineering roles Experience with multi-cloud environments (AWS, Azure, GCP) and hybrid architectures Understanding of compliance, security, and data governance in observability contexts Active participation in observability communities (OpenTelemetry, CNCF, etc.) Your products will enable customers to move from reactive monitoring to proactive, intelligence-driven operations. Build Platform Products at Scale Lead the development of observability products that serve as a competitive differentiator for Smarsh's Fabric platform, enabling customers to build, run, and optimize their applications with confidence. Drive Innovation Work at the intersection of observability, AI/ML, and platform engineering to create next-generation products that set new industry standards for operational visibility and intelligence. Customer Impact Your work directly empowers customers to reduce MTTR, prevent outages, optimize costs, and deliver better experiences to their end users through comprehensive observability.
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