Senior Site Reliability Engineer

3 days ago

India Delta Air Lines Full time
About Delta Tech Hub: Delta Air Lines (NYSE: DAL) is the U.S. global airline leader in safety, innovation, reliability and customer experience. Delta has fast emerged as a customer-oriented, innovation-led, technology-driven business. The Delta Technology Hub will contribute directly to these objectives. It will sustain our long-term aspirations of delivering niche, IP-intensive, high-value, and innovative solutions. It supports various teams and functions across Delta and is an integral part of our transformation agenda, working seamlessly with a global team to create memorable experiences for customers.

Building and supporting a reliable application suite for the environment in order to meet the development and maintenance requirements of systems/platforms.

Provide consultation and direct technical support in life cycle planning, problem management, integration, and systems programming

Ensure platform performance and availability meet enterprise objectives through monitoring, timely service restoration, and tuning

Providing technical support for systems/platforms according to application SLA's.

Leads calls or contributes in a logical fashion

Identify and articulate severity of impacts using provided monitoring tools and escalate as needed

Perform root cause analysis to quickly recover from service interruptions, and to prevent

Monitor, manage, and tune platforms to ensure expected availability and performance levels are achieved

Identify gaps in monitoring or documentation and reaches out to appropriate teams to fill those gaps

Bachelor's degree or industry certification in an applicable IT field, in addition to 3 years

~ applicable experience in the design/administration/support of one or more platforms or

~ Bachelor's degree in an IT field, in addition to two years applicable experience in the

~ 3+ years of experience as a Systems Engineer or Site Reliability Engineer

~3+ years of experience with ops automation using a scripting language such as Python or Ansible- Must Have with either one

~ Site Reliability Engineering: engineering; Performance Measurement and Tuning: Knowledge of system performance, testing and

~ programming; ability to monitor, measure, and optimize system performance and network communication.

~ Knowledge of concepts, values and tools applied in building Continuous

~ Integration (CI), Continuous Delivery and Continuous Deployment (CD) pipeline; ability to design, build, implement and maintain CI/CD pipelines to achieve the automation of software delivery process.

~ Kubernetes and AWS- Must

~ Docker (Good to have)

~ Software Release Management: Knowledge of strategies, practices and tools for managing versions and distribution of software products and enhancements; Software Engineering: Knowledge of software engineering; ability to deliver new or enhanced software products.

~ Agile Development: Knowledge of agile methodologies and the agile development lifecycle ability to utilize formal agile methodologies, disciplines, practices and techniques for the delivery of new and enhanced applications.

~ Master's degree in Computer Science, Information Technology or related field is preferred

Experience and exposure to VMWare VDI implementations a huge plus

Experience with Dynatrace APM and synthetic monitoring

Experience with airline applications and infrastructure technology is a plus

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