Senior Programme Purchasing Coordinator

2 days ago

Bengaluru, Karnataka, India Kirana Club Full time
Own the end-to-end post-purchase journey for our marketplace by driving both seller dispatch readiness and 3PL performance: packing → pickup → in-transit → delivery → returns → claims → customer ticket closure. Ensure reliability, cost efficiency, and a smooth retailer experience.

Oversee seller-side dispatches: timely packing, order readiness, and minimal post-order OOS.

Manage 3PL relationships and hold them accountable on pickup/delivery SLAs, cost, and quality.

Track penalty recovery, claims realisation, and highlight leakage (lane delays, packer/station misses, weight mismatches).

4–7 years in e-commerce logistics, 3PL operations, or supply chain.

~ Strong understanding of seller dispatch operations, 3PL contracts, OTD, RTO, and cost levers.

~ Proficient with dashboards, Excel/Sheets; SQL/BI a plus.

~ Bias for action, strong vendor management, and structured problem-solving.

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