IGT Solutions | Travel Consultants | bhopal

2 weeks ago

bhopal, India IGT Solutions Full time

Unlock boundless potential with IGT Solutions as we seek out passionate Travel Executives to embark on an exciting journey with our innovative team



**Location:** Bhopal, India


**Responsibilities:**

-Manage inbound calls from customers worldwide, addressing inquiries related to pre and post-travel services and product assistance with utmost professionalism and efficiency.

-Effectively resolve customer queries and concerns through both call and chat processes, ensuring swift closure and delivering exceptional service with every interaction

-Engage directly with customers, both domestic and international, while also conducting backend call monitoring to ensure service excellence and maintain quality standards throughout every interaction.



**Requirements:**

-We welcome applications from both undergraduate and graduate candidates across all disciplines. Your passion and potential are what matter most to us.

-Strong communication skills are essential

-We're seeking individuals with the ability to effectively manage challenging situations and address customer concerns with empathy and professionalism, both over calls and through chat interactions.

-Having quick decision-making abilities and a proactive approach will set you apart in this role, enabling you to efficiently address customer needs and provide exceptional service.



**Benefits:**

- Enjoy the convenience of company-provided transportation, ensuring a stress-free journey to and from work, allowing you to focus on what truly matters..

- Unlock exciting performance-based incentives that reward your dedication and drive, motivating you to achieve your highest potential and surpass expectations.

- Chart your career trajectory swiftly with our streamlined Internal Job Posting (IJP) policies, designed to foster growth and offer opportunities for advancement within a mere 9 months. Your ambition fuels your ascent.

- Prioritize your well-being with comprehensive health insurance benefits, ensuring peace of mind and security for you and your loved ones.



Set the standard for exceptional service, where customer satisfaction isn't just a goal, but a guarantee. Join us in creating memorable experiences that leave every customer delighted and loyal.


If you're interested in joining our team, please apply by contact us on +91 9910907870 or scan the QR code attached or share resumes on



You can also walk in @IGT Solutions Pvt. Ltd. Mapple High Street 7 th Floor, Oppo Ashima mall, Hoshangabad Road, Bhopal, MP


Contact Person: Nikhil

Date: Every week, Monday to Friday

Time: 9:00 AM – 3:00 PM IST



Feel free to share this post with individuals whom you believe would excel in this role and contribute positively to our team. Your referrals are greatly appreciated


Vasuda Dagar Santosh Mathew Prashast Bhatnagar Sonika Nagpal Devisha Singh Jaisika Bhardwaj Nimisha Arora Sameer Gandhi


#travelprocess #airlines #airlineprocess #customerservice #customersupport

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