Sap service mgmt. functional-sap crm service exp

7 days ago

Anantapur, India Avensys Consulting Full time

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain. We are currently looking to hire SAP Service Mgmt. Functional- SAP CRM Service Exp (Fiori exp) T his is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below. Notice Period: Immediate-15 days Contract: Longterm Contract Experience: Min 8+ Years Location: PAN INDIA(Hybrid Mode) Job Description: Service Management Functional Job Description. SAP has incorporated erstwhile SAP CRM specific process in S/4 “Service Management in SAP S/4 HANA for customer management ”. So, we are looking for a profile which has experience in Customer Service process like Create and track notifications for complaints, service requests and detected problems. Prioritize and classify notifications for efficient management. Create and manage service orders to plan and execute interventions. Track the status of service orders, resources used and associated costs. Monitoring of stock movements and replenishment levels. On-site intervention planning, including management of technicians and equipment. Track interventions in real time and adjust schedules if necessary. Creation and management of service contracts, including conditions, SLAs and billing terms Monitoring contract compliance and managing renewals. Billing management for services rendered, including generation of invoices based on interventions and parts used. Integration with SAP FI for

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    Anantapur, India Tekgence Inc Full time

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