Sr. Software QA Engineer

About HME:For over 50 years, HME has created industry-leading products and services, their earliest being the first wireless microphone for the professional audio market in 1974. Since then, they have evolved greatly and pioneered into a variety of niche markets, setting new benchmarks with their work.HME believes that there’s more to a person than what’s written on their resume. HME sees their employees for who they are and value every idea and opinion — it’s what fuels their innovative thinking and helps deliver market-leading products and services. As a part of our team at HME GCC, you will help HME leverage cutting-edge cloud technologies and empower multiple industries to thrive by enabling seamless connectivity and enhancing communication.Job Summary:We are seeking a Senior Software QA Engineer with expertise in software testing, test strategy design, test planning, test execution, and defect management. The candidate will work on cloud-based applications and device-related systems, particularly within drive-through solutions (QSR). This role requires strong automation experience using Playwright with TypeScript/JavaScript, and Cucumber BDD frameworks. The candidate will be responsible for ensuring end-to-end product quality across both software and integrated device platforms.Essential Job Functions:Design and implement comprehensive test strategies, detailed test plans, and robust test cases for cloud web applications and device integrations.Execute both manual and automated test cases, ensuring accurate defect logging, tracking, and timely verification of fixes.Perform functional, integration, regression, and system-level testing across software platforms and hardware devices.Develop and maintain automation test suites using Playwright, TypeScript/JavaScript, and Cucumber BDD frameworks.Lead and mentor the QA team, guiding them in best practices, task prioritization, and effective collaboration to ensure high-quality deliverables.Collaborate closely with development, product management, and device engineering teams to define and achieve quality goals.Follow software testing best practices, contribute to test architecture, and integrate automation seamlessly into CI/CD pipelines.Utilize test management and bug tracking tools Jira and Xray for efficient test planning, execution, and reporting.Actively participating in Agile ceremonies and ensuring QA alignment with sprint goals.Analyze test outcomes, troubleshoot issues effectively, and drive root cause identification and resolution in collaboration with cross-functional teams.Demonstrate innovation by proposing and implementing creative solutions to enhance testing efficiency, streamline processes, and reduce manual effort.Qualifications:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.Knowledge / Skills / Abilities:Strong expertise in software testing lifecycle, test strategy, planning, execution, and defect management.Familiarity with programming languages such as Python, Java, JavaScript or TypeScript.Hands-on experience in automation frameworks: Playwright, TypeScript/JavaScript, Cucumber BDD.Proficiency with test management and bug tracking tools such as Jira and Xray .Experience working in Agile/Scrum development environments.Experience testing cloud software applications and device-related systems (QSR or similar domains preferred).Strong innovative mindset with the ability to propose and implement improvements to testing processes, reducing manual effort and enhancing efficiency.Good understanding of CI/CD pipelines and test automation integration.Excellent analytical, problem-solving, and debugging skills.Strong communication skills, both written and verbal.Bachelor’s degree in Computer Science, Engineering, or related field.4+ years of experience in Software QA, including at least 2 years in automation testing.