Senior Program Manager

2 days ago


Bangalore, India Kirana Club Full time

Location: Bangalore | HSR Layout

Role Overview

Own the end-to-end post-purchase journey for our marketplace by driving both seller dispatch readiness and 3PL performance: packing → pickup → in-transit → delivery → returns → claims → customer ticket closure. Ensure reliability, cost efficiency, and a smooth retailer experience.

Key Responsibilities

  • Oversee seller-side dispatches: timely packing, order readiness, and minimal post-order OOS.
  • Manage 3PL relationships and hold them accountable on pickup/delivery SLAs, cost, and quality.
  • Optimise allocation, reduce transit exceptions, damages, and returns.
  • Partner with Ops & CS to lower contact rate, resolve WISMO issues, and ensure timely ticket closure.
  • Track penalty recovery, claims realisation, and highlight leakage (lane delays, packer/station misses, weight mismatches).

Requirements

  • 4–7 years in e-commerce logistics, 3PL operations, or supply chain.
  • Strong understanding of seller dispatch operations, 3PL contracts, OTD, RTO, and cost levers.
  • Proficient with dashboards, Excel/Sheets; SQL/BI a plus.
  • Bias for action, strong vendor management, and structured problem-solving.

  • Program Manager

    2 days ago


    Bangalore, India Infosys Full time

    About the Role We are seeking an experienced and motivated AI Program Manager to lead and coordinate multiple AI initiatives across the organization. This role will be responsible for driving progress across several AI tracks, curating high-quality content and demos, enabling knowledge management, and ensuring alignment with business objectives. The...

  • Program Manager

    1 day ago


    bangalore, India Infosys Full time

    About the RoleWe are seeking an experienced and motivated AI Program Manager to lead and coordinate multiple AI initiatives across the organization. This role will be responsible for driving progress across several AI tracks, curating high-quality content and demos, enabling knowledge management, and ensuring alignment with business objectives. The ideal...


  • Bangalore, India interface.ai Full time

    Get To Know Us First! Who We Are At interface.ai, we’re redefining the future of banking with AI. Our cutting-edge Generative AI-powered platform serves over 100 banks and credit unions, delivering hyper-personalized customer interactions across voice, chat, and employee-assisting solutions. Our mission : To make banking effortless,...


  • bangalore, India interface.ai Full time

    Get To Know Us First!Who We Are At interface.ai, we’re redefining the future of banking with AI. Our cutting-edge Generative AI-powered platform serves over 100 banks and credit unions, delivering hyper-personalized customer interactions across voice, chat, and employee-assisting solutions. Our mission: To make banking effortless, intelligent, and...


  • bangalore, India Chargebee Full time

    Chargebee is a subscription billing and revenue management platform powering some of the fastest-growing brands around the world today, including Calendly, Hopin, Pret-a-Manger, Freshworks, Okta, Study.com and others. Thousands of SaaS and subscription-first businesses process over billions of dollars in revenue every year through the Chargebee platform....

  • Program Manager

    2 days ago


    Bangalore, India ISG (Information Services Group) Full time

    Program Manager Job Description Overview: The Program Manager is a crucial role within the organization, responsible for overseeing and managing program activities, projects and other day to day activities. This position requires a blend of strong organizational, communication, and project management skills, along with the ability to effectively...

  • Program Manager

    1 day ago


    bangalore, India ISG (Information Services Group) Full time

    Program Manager Job Description Overview: The Program Manager is a crucial role within the organization, responsible for overseeing and managing program activities, projects and other day to day activities. This position requires a blend of strong organizational, communication, and project management skills, along with the ability to effectively collaborate...


  • Bangalore, India SuperAGI Full time

    SuperAGI is pioneering the future of Artificial General Intelligence with groundbreaking research and innovative AI products. We are building a world where AI and human intelligence collaborate seamlessly to achieve extraordinary outcomes. If you are passionate about AI and eager to be part of a team that is shaping the future, SuperAGI is the place for you....

  • Program Manager

    2 days ago


    Bangalore, India Embassy REIT Full time

    Job Purpose: This strategic, hands-on role blends Executive Assistant and Program Manager responsibilities to support the senior leaders. It focuses on executing leadership priorities, streamlining operations, and driving cross-functional coordination, while offering broad exposure to strategic projects and business decision-making. Key...


  • Bangalore, India Razorpay Full time

    Roles and Responsibilities: Lead program definition, planning, and execution of assigned Program(s), which are made up of multiple projects, ensuring critical success factors are defined and monitored and the business objectives are achieved. Program definition and scoping, owning the program plan and the deliverables required for the program’s...