Asset Planning Specialist

6 days ago

India Exusia Full time

D365FO Functional Specialist Position Title: D365FO Functional Specialist Employment Type: Full-Time   We are seeking a D365 Finance & Operations Functional Specialist to support and enhance our mature Microsoft Dynamics 365FO environment. This role is focused on driving business process improvements and system enhancements across key business domains— Finance & Accounting, Procurement, Call Center/Customer Service, and Fulfillment/Warehouse Operations. The ideal candidate has a strong functional consulting background in D365FO, with the ability to analyze and document requirements, translate them into system configurations and process flows, and collaborate with stakeholders to optimize end-to-end business processes. rather, it requires a functional ERP consultant mindset —understanding business needs, designing solutions within the system, and enabling adoption across teams.   Partner with Finance leadership to design and implement process improvements in areas such as GL, AP, AR, Fixed Assets, Budgeting, and Financial Reporting. Ensure compliance with GAAP and regulatory requirements while leveraging D365FO capabilities. Support evolving financial planning and analysis needs, including advanced reporting and integration with BI platforms. Collaborate with Procurement to enhance supplier onboarding, sourcing, contract management, and purchasing workflows. Support supply chain visibility by aligning procurement with warehouse and fulfillment operations. Call Center & Customer Service Work with Customer Service/Call Center leaders to refine sales order processing, customer interactions, and case management workflows. Ensure the system supports high service levels, efficient resolution, and integration with fulfillment and financial transactions. Develop processes that improve customer experience, retention, and responsiveness. Fulfillment & Warehouse Operations Cross-Domain / ERP Functional Support Manage functional configurations, testing, and UAT for enhancements, integrations, and upgrades. Lead process workshops, training sessions, and end-user enablement. Maintain a backlog of enhancement requests and help set priorities in alignment with business strategy.   Bachelor’s degree in Business, Finance, Supply Chain, or related field. ~5+ years of ERP functional experience (Microsoft Dynamics 365FO or AX preferred). ~ Finance, Procurement, Customer Service/Call Center, or Warehouse/Logistics. ~ Experience with testing, training, and end-user enablement. ~ able to work across Finance, Operations, and IT stakeholders. ~ Experience with system integrations, BI tools (Power BI, SQL), or e-commerce platforms. Knowledge of change management and training best practices. Prior consulting or ERP project experience.

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