Mac sme architect
3 weeks ago
Hybrid (2 times a week in Hyderabad, Telangana, office)
6 to 12 months contract
Role and Responsibilities:
Work as Architect/Level 4 SME with one of our critical clients.
Provide end-to-end Mac support
Involve in documentation and assessment of infra
Drive the account to success and client satisfaction
Skills:
Just Apple's Management Framework EXPERT (Jamf Pro, Jamf Connect, Jamf Protect)
Mac OS and i OS
Apple Device Management
Apple Business/School Manager
Intune, Azure
Certifications:
Jamf 300 and 400
Apple-certified professional
Intune or other MDM certification (plus point)
Technical Requirements:
Exposure to JAMF/ certification - 370, 300, Bash Scripting, Python, Intune
Must have strong Mac, Apple & JAMF technical architecture experience, providing customer service focused Mac OS & JAMF solution design.
8+ years of experience in Jamf Pro on-premises and cloud.
Hands-on experience with Jamf Connect and Jamf Protect.
10+ years of experience managing Mac operating systems.
Good hold on scripting like shell/Bash, python, etc
Designing a system and producing HLD, LLD, and tech notes.
Need to be commercially aware as hosting and licensing costs can influence the solution
Good experience on Intune integration.
Expert understanding of other integrations like PKI, ADCS, ABM, Azure, JIM, Identity solutions, Network infra, SMTP, Security applications, Distribution points, IM, Directory services, etc
Proven experience in designing enrollment flow, zero-touch enrollment, and different tools for enrollment.
Ability to design the Mac OS upgrade flow, patching, etc.
Experience in Application management, deployment, patch management, automation, vulnerability assessment, etc.
Experience in peripheral management through Jamf, like printers, etc.
Expertise in log pulling and analyses, managing the extension attributes, etc.
The successful applicant will be a Mac OS & JAMF Subject Matter Expert Architect
Starting from validating and/or gathering requirements (due diligence) from the business stakeholders
Build and implementation.
Service handover to the operations team. Involve in the creation of SOP and KB articles.
Creating service solution architecture and service design based on modern Enterprise Mobility Management solutions (Air Watch/Workspace One, Microsoft Intune, JAMF Pro)
Responsible to build & implement the solution within the designed architecture.
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