Chief technology officer

5 days ago

Chennai, India Live Connections Full time
JOB DESCRIPTION
CTO - Chief Technology Officer.
Experience: 7 to 10yrs
Location: Chennai
Salary: 5 to 7 LPA
Immediate Joiners.
Major Responsibilities Major Responsibilities Time (%) Indicators/ End Results Expected Responsibilities and coordination
 Provide support to all MFI staff on both hardware & software computer issues
 When malfunctions occur, diagnose the problem and arrange for appropriate and timely repairs
 Set up new computer units and install licensed Operating System and other official software programs in Branches and Head Office
 Assists in hardware maintenance
 Maintain standardized workplace setup according to IT Policy.
30%
 MFI employees receive immediate support
 All hardware and software is functioning smoothly
 All new PCs hardware and software are set up according to MFI IT policies and procedures.
 All PCs, servers and networks are properly configured and functioning
Planning & Analysis:
 Handle all phases of planning and tracking including budgeting, procurement, scheduling process control and risk management.
 Perform project requirements gathering and gap analysis and define scope of the project.
 Prepare personal and department plan of action to ensure effective workflow;
15%
 Project requirements, gap analysis thoroughly review.
 Project papers/business case, scheduling and timelines, are in placed
Project Organizing:
 Be responsible in the selection, orientation, and coordination of the project steering committee and the project team;
 With guidance from the project steering committee and in coordination with the project team selects, conduct orientation, and supervise the user acceptance test team;
 Be responsible in coordinating with service providers e.g. software vendors, 3rd party implementers, etc.;
 Select trainers, perform and/or supervise training in coordination with the service provider.
15%
 Coordination with relevant stakeholders and communication of the project is timely.
 Timely STC meetings are held
 Training on Trainer (TOT) is facilitated
 End User is trained to carry out the changes
Project management and implementation:
 In charge with managing the implementation in order to produce the required functionality within the budgeted time and cost.
 In case of changes of scope and requirements, ensure a “change management” process is in place to track system and operations changes.
 In coordination with the software vendor/providers and inputs from various department heads, the Project Manager should be able to lead the development of new operations and
50%
 Change management processes are well planned and implemented
 End User is trained to carry out the new changes on their own.
 User Manuals and the relevant documents are in place
 Relevant hardware are purchased on time.
 User Support - The Project Manager is responsible for establishing a process to ensure:
o End-user training
o User satisfaction
o Issues management and escalation
 Administration - The Project Manager performs administrative processes as necessary including, but not limited to:
o Approving timesheets for project team members
o Procurement
o Asset Management
Monitoring, follow up reporting and project closure:
 Conducts proper project monitoring and evaluation, project review and adjustment, project rolling out, project closing out, and project documentations.
 Monitors and follows up the day-to-day activities and progress of the project.
 Communicate and regular project reporting, which include narrative reports and progress update reports to stakeholders inside and outside the Vision Fund.
 Transfer all deliverables to relevant stakeholders and complete project closure documentation.
15%
 The day-to-day activities and progress are properly monitored and followed up, recommendation for any adjustments are properly made.
 All required reports are timely summited to CEO.
 Project plan is updated.
 Project closure documentation is completed.
Accountability and support
 Ensure that all desktop/laptop computers and mobile phones are kept safe from viruses (check that up-to-date virus protection software is installed on all machines, provide basic training and information sharing)
 Maintain Local Area Network (LAN) and Wide Area Network (WAN) infrastructure at each MFI office.
 Check the interconnectivity of all the shared resources;
 Monitor network hardware and respond to any malfunction;
 Provide technical support for implementing LAN/WAN in Head Office and Branch Offices.
 Follow agreed back up plan of MFI
 Train MFI staff on backup procedures
 Maintain security level as prescribed by IT Policy
 Provide support to MFI employees on all non-computer related communications equipment (i.e. telephones, fax, mobile phones, etc)
40%
 VFI standard virus protection software is installed on each laptop/desktop
 VFI standard virus protection software is updated on each computer regularly
 WAN/LAN is implemented and functional at all times in each office
 Each MFI employee is trained in backup procedures
 Information is secured and protected
 All office non-computer communications equipment is functioning smoothly
Facilitate IT procurement:
 Collect information from branches regarding IT equipment needs
 Assess potential suppliers of IT hardware and software
 Deliver and allocate assets
 Manage cartridges flow from/to branches, maintaining appropriate records, submitting allocation information to the finance department
 Provide support for IT Software being used by the MFI
30%
 IT procurement is conducted based on IT Policies and procedures
 All branches have functioning IT computer and non-computer communication machines and systems
 IT procurement documentation is in place
 Coordinate with the vendor and clear the issues if any
 Maintain a log of all the issues and time taken to close the issues.
 Ensure backups are taken regularly and safe keeping of the same off site.
KNOWLEDGE, SKILLS AND ABILITIES
Education & Experience
 Graduate in IT
 Excellent knowledge related to system hardware and software
 Minimum 3+ years’ experience in IT field.
Knowledge and Skills
 Network Administrator, technology and configuration
 Backup systems application
 Standardized software maintenance
 Database management
 Project management
 Stakeholder management
 Preferable Project management certifications in PMP, PRINCE or Six Sigma.
 Recent technical training on Project management.
 Ability to use computer, attend meetings, travel abroad
 English fluency
Work Environment
 Travel: 10% travel is required and 90% Office- based
 On call: After or before working hours as necessary from time-to-time
I have read and understood the terms of reference of my job responsibilities. I acknowledge the receipt of and agree to abide by them.
With Regards,
Victor

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