Brm/brm-bd

Branch Relationship Manager
Department : Retail Liabilities – Branch Banking
Location : Vadakara, Kozhikode - Nadakkavu, Ernakulam, Kochi - Ravipuram, Kottiyam(Old Center Name), Thiruvalla
Position Grade : Deputy Manager
Job Role: Branch Relationship Manager
Sales of Complete Product Basket (viz. Banks and Investment Products, Cross-Sell Asset Products etc.)
Handle Customer Service Requirements like Account Opening, DMAT Account Opening, Grievances, Liability Product Selling, and Liability on product features, Cheque Book Insurance.
Speed and Efficiency of Service Given.
Going beyond the Professional need of the Customer by providing other Products. Enhancement of Customer Value.
Back-up to Relationship Managers holding HNI Relationship(s).
Customer Acquisition through Referrals.
Job Requirements:
Equal blend of Service and Sales orientation. In absence of Equality, prefer Sales Orientation as a Skew.
Thorough understanding of Banking.
Customer Retention.
Cost Efficiency through Process.
Graduation is mandatory.
Minimum 2 years of banking sales/portfolio experience.

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