Back Office Executive

2 days ago


Thane, India WNS Full time

Hiring Alert | Immediate Requirement - Customer Support Representative (Email Support) | International Airlines Process @ WNS ThaneInterested candidates can directly walk-in for interview from 18th Sept Thursday from 11am-2pm at WNS, 6th Floor, Centaurus Building Hiranandani Estate, Thane (W).To Meet- HR Chinmayi PawaskarRole: Email Process AssociateLocation: Vikhroli West Mumbai (Work from Office)Shift: Rotational shifts with 1 rotational week offPick up & Drop facilities providedKey Responsibilities:Draft professional emails to resolve customer queries and complaints.Deliver exceptional customer service while handling sensitive issues.Ensure prompt and accurate resolution of customer concerns in line with airlines service standards.Required Skills:Minimum experience from 6months to 5yrs in customer service email process.Excellent written and verbal communication skills.Strong email drafting and comprehension abilities.Customer-centric approach with problem-solving mindset.Interested candidates, please share your updated resume at or call on .Please mention Chinmayi on your CV as reference.



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