myGwork | Sr Technical Program Manager, Celerity
18 hours ago
DESCRIPTION:
At FinAuto Receivables Tech, we are committed to delivering exceptional service and efficiency for our valued customers, Amazon, and Global Accounts Receivable (GAR). Our Celerity team is at the forefront of this mission, dedicated to securing customer communications, automating collections tasks, and gathering invaluable Amazon Customer insights.
As a TPM for the team, you will be the voice of the team, communicating its achievements and business impact. You will lead the reporting of project status to business and operations teams, ensuring seamless collaboration and effective communication. Additionally, you will spearhead cross-team, high-impact projects, leveraging your expertise to drive success.
Your role will be pivotal in managing the lifecycle of complex, cross-functional technology initiatives aimed at improving fast cash flow, identifying collections risks, and automating manual work. Through your leadership, the Celerity team will collaborate and drive innovation forward across FinAuto.
Join us on this exciting journey as we redefine customer service with cutting-edge technology. You will lead the Celerity team's deliveries, fostering collaboration and driving innovation forward across FinAuto. Together, we will transform the Account Receivables landscape and deliver unparalleled customer experiences.
Reach out to me (gbhatnag@) to learn more about how we're revolutionizing the Account Receivables industry and setting new standards for customer service excellence.
Key job responsibilities
Envision yourself as a catalyst for change, harmonizing diverse perspectives and building consensus among cross-functional teams and organizational leaders. • Picture yourself empowering engineering teams with the knowledge and tools to elevate their security posture, adhere to best practices, and achieve compliance excellence.
- Be at the forefront of shaping industry-leading SDLC, CI/CD, and Security practices, setting benchmarks for an entire organization to follow.
- Create programs that drive operational excellence across 6 verticals of a large IT organization at Amazon.
- Partner with and learn from Amazon leaders to craft IT strategy and execute on it.
- Create program success metrics, track and report them.
- Earn trust and use it to drive change that improves deployment quality and software launch success.
About the team
We are a team of tech leaders passionate about insisting on the highest standards for Amazon's engineering teams. Join us and be part of a dynamic team that values innovation, continuous improvement, and the relentless cross-org rollout of industry-leading standards.
BASIC QUALIFICATIONS:
- 5+ years of technical product or program management experience
- 7+ years of working directly with engineering teams experience
- 3+ years of software development experience
- 5+ years of technical program management working directly with software engineering teams experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
PREFERRED QUALIFICATIONS:
- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
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