Customer Service Representative

1 week ago

Mumbai, India WNS Full time

Immediate Requirement - Customer Service Associate (Email Support) | International Airlines Process @ WNSMEGA WALK IN DRIVE AT WNS VIKHROLI ON 7TH NOV (FRIDAY) FROM 12-3PM.Interested candidates must register themselves on this link- Meet- HR Chinmayi PawaskarWNS Vikhroli- Plant 11, Gate no 4, Godrej & Boyce Compound, Vikhroli West, Mumbai.Role: Customer Support Representative (Email Process)Location: Vikhroli West Mumbai (Work from Office)Shift: Rotational shifts including night shifts1 rotational week offPick up & Drop facilities providedKey Responsibilities:✅ Draft professional emails to resolve customer queries and complaints.✅ Deliver exceptional customer service while handling sensitive issues.✅ Ensure prompt and accurate resolution of customer concerns in line with airlines service standards.Required Skills:✔️ Excellent written and verbal communication skills.✔️ Strong email drafting and comprehension abilities.✔️ Customer-centric approach with problem-solving mindset.HR-Chinmayi Pawaskar )

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