Senior Manager, Project Management

AVASO Technology Solutions is currently seeking a Project Manager We have a proven track record of success in providing best-of-breed technology solutions to enterprises of all sizes, including some of the world’s largest brands. AVASO offers you an excellent growth opportunity with a strong global company and good money. Website: - Experience: 10+ Years Position: Project Manager Full Time Shift: Rotational In a projectized organizational structure, the Manager - Project is responsible for the successful execution of IT service projects. This role combines leadership in project delivery with project management responsibilities, fostering a high-performance culture and skill, and aligning with project and organizational objectives. Delivery Management: Lead and oversee the successful delivery of IT service projects, ensuring alignment with scope, timelines, and budgets. Define project objectives, deliverables, and success criteria while managing project lifecycles. Track and report project progress using standardized dashboards and KPIs. SLA and KPI Management: Ensure that all projects meet contractual SLA obligations and internal performance standards. Conduct root cause analyses for SLA breaches and implement mitigation strategies to avoid recurrence Customer Relationship Management: Act as the primary liaison for customers on project-related issues, updates, and escalations. Regularly conduct project reviews and feedback sessions with clients to enhance satisfaction and retention. Conduct regular performance reviews, provide constructive feedback, and address underperformance. Identify training needs and coordinate professional development opportunities to enhance team skills and capabilities. Risk and Issue Management: Maintain a risk register for projects, proactively identifying and addressing potential risks. Facilitate rapid escalation and resolution for critical project issues. Change and Transformation Management: Manage project scope changes through structured Change Control Processes. Communicate and align stakeholders on transformation initiatives and ensure proper documentation. Governance and Compliance for Projects: Establish and monitor governance frameworks for effective project delivery Ensure compliance with legal, regulatory, and organizational standards on a per-project basis. Delivery Financial Management: Develop and track project budgets, billing, and financial forecasts. Maintain financial dashboards to monitor project profitability and cost-effectiveness. Conduct variance analysis between planned and actual financial outcomes for each project. Collect feedback from project teams and clients to implement process improvements. Promote a culture of innovation and learning within the project teams to drive efficiency and quality. Team Leadership in Projects: Lead cross-functional project teams, ensuring clarity of roles and responsibilities. Act as a mentor and coach to project team members, fostering professional growth. Encourage collaboration and communication within the team to deliver high-quality results. Greater than 10 Years of Experience in Project Management or Similar Role Bachelor’s degree in IT, Project Management, or a related field. Experience : Proven experience in managing projectized environments, IT service delivery, and people management. Certifications: PMP, PRINCE2, ITIL, or Agile certifications are required. Expertise in project management frameworks (e.g., Agile, Waterfall). Proficiency in team management tools (e.g., ServiceNow, Jira, Microsoft Project). Project Orientation: Expertise in handling project lifecycles from initiation to closure.  Stakeholder Management: Effective communication and relationship-building with clients and teams. Strategic allocation and management of resources to ensure efficiency. Risk Mitigation: Proactive identification and resolution of risks. Focus on driving innovation and quality enhancements. Dedicated to leading multiple projects concurrently. Occasional travel to customers or project sites may be required. Flexibility to work outside regular hours to meet project milestones or address critical issues. Compensation and Benefits Medical insurance coverage for self & family (Self, Spouse + up to 2 Kids). Company-sponsored training (technical and behavioral). Employee engagement program (Team building activities, fun activities, travel). Performance driven Rewards & Recognition program. Employee-centric policies to help with personal & professional life balance. Performance-driven faster growth. AVASO Technology Solutions (referred as “AVASO”) do not discriminate against any employee or applicant for employment on the basis of race, color, sex, creed, religion, national origin, gender, sexual orientation, age, gender identity, pregnancy, genetic information, disability, protected veteran status, or any other status protected by state or local law, and to provide equal employment opportunity.