PhonePe | Associate Manager

2 weeks ago

bangalore, India PhonePe Full time

Job Description


  • Position objective:


This position is responsible for the management, execution, and oversight of key

components of the Ethics program for PhonePe Group. The position

reports to the Senior Manager (Ethics and POSH) and rolls down to overall Compliance Org. of PhonePe Group, with a responsibility for the strategic design, planning, execution and integration of all elements as well as ensuring consistency of interpretation and application of the Statement of Ethics / Code of Conduct policy.


Major Responsibilities:


  • Supports in managing and overseeing the Ethics case management program by ensuring all reported cases from across the PhonePe Group are addressed in a timely manner, consistent with global governance expectations and mandates, as well as proactively develops company specific tools/process to further improve and enhance case handling to meet or exceed established KPIs and business needs.
  • Supports in managing Ethics investigations, working closely with
  • investigators, HR, and legal to drive the process and ensure timely conclusion of cases.
  • Supports in developing, monitoring, and reporting on company’s case management
  • metrics and ensuring the proactive update of the cases on the Case Management Tool.
  • Actively contributes to the development, implementation and/or execution of the Ethics training and awareness program including the development of training content; delivery and tracking of training sessions.
  • Supports in execution, coordination, and participation in activities to assess the effectiveness of the ethics program, including but not limited to risk assessments, Continuous Improvement Reviews and Compliance site Tours.

Required Skills and Knowledge:


Key Skills

  • Practical, Technical and Professional Knowledge/Skills – Level: Working Knowledge
  • Additional Skills & Knowledge - Ability to exercise sound judgment.
  • Exceptional written and verbal communication skills
  • Ability to work cross-functionally, build strong relationships and partner effectively with others to address issues.
  • Good organizational and time management skills
  • Ability to manage competing priorities in a fast-paced environment.
  • Basic business IT skills, including proficiency with Office Suite/Google Workspace, collaboration apps, etc.


Qualification And Experience Requirements

  • Legal/ compliance professionals or Chartered accountant with 3 to 5 years’ experience
  • Knowledge of Ethics investigation procedures.
  • Related work experience with Ethics investigations, HR, Legal and/or compliance areas will be preferred.

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