
Assistant Manager
3 days ago
• Lead, mentor, and manage a team of TL'S to achieve performance targets (KPIs, SLAs, CSAT, AHT, etc.).
• Monitor team performance, provide coaching, and implement improvement plans.
• Handle escalations, ensure high-quality customer service, and drive process excellence.
• Collaborate with stakeholders to optimize workflows and enhance efficiency.
• Ensure compliance with company policies, client requirements, and industry best practices.
• Conduct regular team meetings, performance reviews, and training sessions.
• Work on workforce planning, rostering, and attrition control.
• Generate reports and provide insights for operational improvements.Share cv
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Assistant Operations Manager
1 week ago
Mohali, Punjab, India TP Full timeWe're Hiring – Assistant Manager Operations || MohaliAre you a dynamic leader with experience in international telecom processes?Position: Assistant Manager || OperationsLocation: MohaliExperience: 5+ Years in an international Telecom Process will be preferredKey Skills: Team management, performance coaching, process optimization, KPI achievementWhy Join...
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Assistant Operations Manager
3 weeks ago
Mohali, Punjab, India TP Full timeWe're Hiring – Assistant Manager Operations || Mohali Are you a dynamic leader with experience in international telecom processes? Position: Assistant Manager || Operations Location: Mohali Experience: 5+ Years in an international Telecom Process will be preferred Key Skills: Team management, performance coaching, process optimization, KPI achievement Why...
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Assistant Event Manager
4 weeks ago
Mohali, Punjab, India Chandigarh University Full timeAn assistant manager is responsible for overseeing particular tasks related to the event planning process Their responsibilities include meeting with vendors at the venue to help with set-up collecting pre-agreed upon supplies and decorations and working with staff to ensure the completion of a successful event Job Responsibilities Coordinate with...
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Assistant Manager
1 day ago
Mohali, Punjab, India Zscaler Full time ₹ 9,00,000 - ₹ 12,00,000 per yearAbout ZscalerServing thousands of enterprise customers around the world including 45% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world's largest security cloud, Zscaler accelerates digital...
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Assistant Operations Manager
3 weeks ago
Mohali, Punjab, India TP Full timeWE ARE HIRING | Assistant Manager – Operations (Chat & Email Process) Location: Mohali Process: Non-Voice (Chat & Email) Experience: 2+ years in BPO leadership roles (AM or TL with proven progression) Shift: Rotational (flexibility required) Key Responsibilities: Lead and manage large teams in a non-voice environment Drive operational excellence,...
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Assistant Operations Manager
4 weeks ago
Mohali, Punjab, India Biorev Studios | 3D Rendering Studio Full timeAssistant Manager – Back Office Operations (HVAC LOB Line of Business) Location: Mohali (100% On-site) Shift: US Shift (4:30pm - 6:30am IST) with All Saturdays working during Summers Background: This role is pivotal in driving operational efficiency and customer experience for our HVAC business.The Assistant Manager will lead the back office...
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Assistant Operations Manager
3 weeks ago
Mohali, Punjab, India Biorev Studios | 3D Rendering Studio Full timeAssistant Manager – Back Office Operations (HVAC LOB Line of Business)Location: Mohali (100% On-site)Shift: US Shift (4:30pm - 6:30am IST) with All Saturdays working during SummersBackground:This role is pivotal in driving operational efficiency and customer experience for our HVAC business. The Assistant Manager will lead the back office operations for...
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Assistant Manager
1 day ago
Mohali, Punjab, India Mahindra & Mahindra Limited Full time ₹ 9,00,000 - ₹ 12,00,000 per yearResponsibilities & Key Deliverables This role in Assembly is responsible for overseeing the daily operations within the manufacturing assembly process, ensuring that targets are met while adhering to quality and safety standards. Key responsibilities include:Execution of production as per daily plans and targets, striving for optimal efficiency in all...
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Assistant Manager
1 day ago
Mohali, Punjab, India Mahindra & Mahindra Limited Full time ₹ 15,00,000 - ₹ 20,00,000 per yearResponsibilities & Key Deliverables This role in Assembly is responsible for overseeing the daily operations within the manufacturing assembly process, ensuring that targets are met while adhering to quality and safety standards. Key responsibilities include:Execution of production as per daily plans and targets, striving for optimal efficiency in all...
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Assistant Talent Acquisition Manager
2 weeks ago
Mohali, Punjab, India Fortis Full timeJob DescriptionKey Responsibilities:1. Talent Sourcing & Pipeline Development- Identify current and future hiring needs in consultation with business units.- Source candidates through multiple channels (job portals, LinkedIn, referrals, campus drives, agencies).- Maintain a talent pipeline for critical and recurring roles.2. Recruitment Coordination- Manage...