Technical Support Engineer
2 weeks ago
Job Title: Technical Support EngineerLocation: India (Remote)Experience Required: 5–8 YearsEmployment Type: Full-TimeAbout ORO Labs: ORO Labs is an agentic procurement orchestration company on a mission to humanize the procurement experience. Founded in 2020 by former SAP Ariba product leaders, ORO delivers effortless user experiences so businesses can shorten cycle times, decrease risk through end-to-end process visibility, and remain agile in response to change with a no-code platform purpose-built for procurement. Trusted by users in over 70 countries, and supported by an extensive network of implementation and technology partners, ORO helps Fortune 500 and fast-growing global companies automate processes, improve cross-team collaboration, and scale procurement operations. The ORO platform is trusted by the world’s largest brands, including The Coca-Cola Company, Novartis, Danone, Roche, BASF, Liberty Global, Bayer, Millennium, and Booking.com.Job Summary: In this role, you’ll be responsible for providing technical support to enterprise customers after they’ve gone live with our platform. Your primary focus will be on troubleshooting issues related to current configurations and resolving technical problems efficiently. For select enterprise accounts, you’ll also take on a technical point-of-contact role—ensuring continuity, technical context, and faster issue resolution.Key Responsibilities:Technical Support & Debugging:Serve as a primary escalation point for customer-reported technical issues.Investigate and debug issues involving platform functionality, integrations (ERP, SSO, APIs), data discrepancies, and user configuration.Use tools like SQL, Postman, and log monitoring systems to perform in-depth root cause analysis.Collaborate with engineering and product teams to escalate and resolve bugs, and ensure timely communication to the customer.Maintain detailed case notes, documentation, and internal/external knowledge base content.Enterprise Customer Engagement:Act as a technical advisor for assigned enterprise customers, building deep familiarity with their configuration, integration, and support history.Participate in regular customer check-ins or QBRs alongside Customer Success Managers (CSMs).Proactively monitor enterprise
-
Technical trainer
3 weeks ago
Vizianagaram, India Ekalasaala Full timeEKALASAALA, based in Hyderabad, is a pioneer in Career Guidance & Training for technocrats through e-learning. The company aims to provide comprehensive career paths and guidance for engineering graduates in India. Role Description This is a full-time on-site role for a Technical Trainer at EKALASAALA in Hyderabad. The Technical Trainer will be responsible...
-
Technical Services Specialist
2 weeks ago
vizianagaram, India beBeeServiceNow Full timeKey Responsibilities for ServiceNow EngineerThe ideal candidate will possess extensive knowledge of ServiceNow ITSM, ESG, NowAssist and associated modules. They will be able to take a holistic view of application environments, encompassing hardware platforms, applications, databases, operating systems, and storage.Expertise in ServiceNow ITSM, ESG,...
-
Desktop Support Specialist
2 weeks ago
Vizianagaram, India SISL Global Full timeShift Timings : 7:00 am TO 15:00 pm IST Key Responsibilities: · Provide second-level technical support for desktop/laptop hardware, software, and peripheral issues. · Diagnose and resolve advanced technical issues escalated from the L1 support team. · Install, configure, and maintain operating systems, software applications, and system updates. · Perform...
-
Salesforce Technical Architect
2 weeks ago
Vizianagaram, India QBurst Full timeDescription: We are seeking a highly experienced Salesforce Technical Architect to lead technology strategy, solution design, and end-to-end architecture for large-scale enterprise engagements. The ideal candidate will have deep Salesforce platform expertise, strong integration knowledge, and hands-on capability to guide technical teams through complex...
-
Senior Software Engineer
2 weeks ago
Vizianagaram, India Unotech Global Full timeJob Description: Senior Magento 2 (Adobe Commerce) Backend Developer - Lead Position Overview We are seeking an experienced Senior Magento 2 Backend Engineer (8–10+ years) with deep expertise in Adobe Commerce development, custom module engineering, scalable backend architecture, and end-to-end project ownership. The role involves managing an existing...
-
SIEM Engineering Manager
2 weeks ago
Vizianagaram, India SpeedMart Full timeCompany Profile Our client is a global IT services company that helps businesses with digital transformation with offices in India and the United States. It helps businesses with digital transformation, provide IT collaborations and uses technology, innovation, and enterprise to have a positive impact on the world of business. With expertise is in the fields...
-
Site Engineering Head
4 weeks ago
Vizianagaram, India Dr. Reddy's Laboratories Full timeCompany Description Dr Reddy s Laboratories Ltd is a leading multinational pharmaceutical company based across global locations Each of our 24 000 plus employees comes to work every day for one collective purpose to accelerate access to affordable and innovative medicines because Good Health Can t Wait We started in 1984 with a modest investment 20 employees...
-
Cad Engineer
4 weeks ago
Vizianagaram, India Stantec Full timeJob description Stantec is a global leader in sustainable engineering architecture and environmental consulting The diverse perspectives of our partners and interested parties drive us to think beyond what s previously been done on critical issues like climate change digital transformation and future-proofing our cities and infrastructure We innovate at the...
-
Network Tools Engineer L4
3 weeks ago
Vizianagaram, India h3 Technologies, LLC Full timeRole – Network Tools Engineer L4 Experience - 10+ Location – Preferably Chennai – Remote Options Available Mode – Permanent Shift – UK (Noon Shift) Budget – 25 LPA Job Description Mandate Skill : PowerShell Development – Any Monitoring tools Experience – Like Solarwinds OR logic Monitor Network Tools Engineer L4 / Automation Engineer –...
-
ServiceNow Engineer
2 weeks ago
vizianagaram, India Penta Consulting Full time- Expert in Service Now ITSM, ESG, NowAssist and associated modules.- Knowledge on multi-technology application design best practices which enable them to act as trusted advisors to internal clients on optimal application designs- Ability to take holistic views of application environments, including hardware platforms, applications, databases, operating...