Operations Lead

4 days ago


Mumbai, India ekincare Full time

The Operations Lead will manage end-to-end onsite campaign execution across PAN India, lead the operations team, ensure strong vendor relationships, and drive customer satisfaction and meet performance standards.Designation: Operations Lead.Location: Hyderabad (WFO)Success Metrics :60%+ Monthly Utilisation across all campaigns.350–500 Campaigns Successfully Executed per month.Minimum 50% NPS, with a target to achieve 75% NPS.On-time service delivery with SLA adherence above 95%.Reduction in Escalations month-over-month.Cost Efficiency achieved through effective price negotiation.Key Responsibilities:Lead and monitor the onsite team to ensure timely and error-free campaign execution.Ensure smooth execution of multiple campaigns across PAN India.Achieve monthly utilisation targets and manage 350–500 campaigns.Build and maintain relationships with partners and vendors for on-time execution.Oversee vendor management, including pricing and performance.Ensure customer experience standards and drive NPS improvements.Handle escalations and provide performance analysis and reports to senior management.Qualifications & Skills:Bachelor’s degree (MBA preferred).3–6 years of experience in operations, field execution, or vendor management.Strong leadership, stakeholder management, and negotiation skills.Ability to manage high-volume operations and tight timelines.Proficiency in Excel/Google Sheets and reporting.At ekincare, we are not just building a product — we are redefining how India experiences corporate healthcare. This is an opportunity for high-caliber professionals who want to create meaningful impact at scale and fast-track their careers.Be part of a winner – A Series B-funded, high-growth startup with patented technology, trusted by 1000+ companies across industries.Shape the future of health-tech – Work on cutting-edge solutions in one of the fastest-growing domains.High-impact role – Direct exposure to top management, influencing strategy and outcomes.Thriving in a dynamic, flat-hierarchy environment with a “fast fail, fast learn” culture that empowers experimentation and rapid iteration.Career acceleration – ESOPs, attractive performance-based incentives, and the possibility of multiple promotions within a year.Empowered environment – Dynamic startup culture, flat hierarchy, and a “fast fail, fast learn” approach.Holistic growth – 360-degree appraisal process and learning opportunities beyond your function.Well-being matters – Comprehensive medical benefits and fitness perks, including gym, yoga, Zumba, and more.If you are serious about your career and ready to operate at the top of your game, ekincare is where you belong.



  • Mumbai, India LEAD Group Full time

    ABOUT THE ROLE The Head of Academics serves as the execution powerhouse of LEAD’s academic organization—translating frameworks into high-quality academic content and ensuring excellence in delivery at scale. This leader will oversee the full spectrum of academic content development (K–12), managing a large team of experts and driving outcomes through...

  • Head of Academics

    3 weeks ago


    mumbai, India LEAD Group Full time

    ABOUT THE ROLE The Head of Academics serves as the execution powerhouse of LEAD’s academic organization—translating frameworks into high-quality academic content and ensuring excellence in delivery at scale. This leader will oversee the full spectrum of academic content development (K–12), managing a large team of experts and driving outcomes through...

  • Head of Academics

    3 weeks ago


    Mumbai, India LEAD Group Full time

    ABOUT THE ROLEThe Head of Academics serves as the execution powerhouse of LEAD’s academic organization—translating frameworks into high-quality academic content and ensuring excellence in delivery at scale. This leader will oversee the full spectrum of academic content development (K–12), managing a large team of experts and driving outcomes through...

  • Head of Academics

    3 weeks ago


    Mumbai, India LEAD Group Full time

    ABOUT THE ROLEThe Head of Academics serves as the execution powerhouse of LEAD’s academic organization—translating frameworks into high-quality academic content and ensuring excellence in delivery at scale. This leader will oversee the full spectrum of academic content development (K–12), managing a large team of experts and driving outcomes through...

  • Operations Lead

    4 weeks ago


    Mumbai, India Qrata Full time

    Job Summary: We are looking for a dynamic and results-driven Operations Lead to join our Founding Team. The Operations Lead will play a pivotal role in managing and optimizing our operations function to ensure the seamless execution of property acquisition, refurbishment, and buyer operations processes. This multifaceted role encompasses overseeing the...

  • Operations Lead

    2 weeks ago


    Mumbai, Maharashtra, India Qrata Full time

    Job Summary:We are looking for a dynamic and results-driven Operations Lead to join our Founding Team. The Operations Lead will play a pivotal role in managing and optimizing our operations function to ensure the seamless execution of property acquisition, refurbishment, and buyer operations processes. This multifaceted role encompasses overseeing the entire...

  • Lead Operator

    3 days ago


    Navi Mumbai, Mumbai City, Mumbai, India Resource Management Group Plus Private Limited Full time

    Job Description Description The Lead Operator will be responsible for overseeing the daily operations of machinery and production processes. This role requires a strong technical background, leadership qualities, and a commitment to ensuring safety and quality standards in manufacturing. Responsibilities - Oversee daily operations of machinery and equipment...


  • th Floor- Mumbai (Ruby), India Legal operations Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Requisition Id : As a global leader in assurance, tax, transaction and advisory services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom. At EY, we don't just focus on who you are now, but who you can...


  • Mumbai, India LEAD Group Full time

    ABOUT US LEAD Group was founded in 2012 in Mumbai. Our mission is to empower India by making an excellent education affordable and accessible to every child. We do this through providing an integrated education system to K12 schools that brings together world-class curriculum and pedagogy, developed after years of research and analysis of successful school...


  • Mumbai, India LEAD Group Full time

    ABOUT US LEAD Group was founded in 2012 in Mumbai. Our mission is to empower India by making an excellent education affordable and accessible to every child. We do this through providing an integrated education system to K12 schools that brings together world-class curriculum and pedagogy, developed after years of research and analysis of successful school...