Executive-Credit & Collection

2 days ago

Delhi, India InXpress Full time

About InXpressInXpress is an internationally recognised franchise system in its 25th year of business. In fact, we are thrilled to have been awarded the Global Franchise Awards 2021 Overall Winner and Best White-Collar Franchise. As a responsible and progressive franchisor, we do not take this recognition lightly and are on a journey of growth and continuous improvement. Across three core regions and fourteen countries, InXpress supports franchisees in their solution-led approach and exceptional customer service to SMEs, underpinned by our proprietary software platform and carrier partner relationships. Our staff and franchisees are at the core of what we do and what we are about, as reflected in our GREAT company values.G – Gives BackR – Results DrivenE – Energetic FunA – All InT – Targeted Improvement Summary of the Role:Reporting to Finance Head (AU) / GSC Team Leader & GSC Manager (India) you will be primarily responsible for ensuring timely collection of outstanding payments from customers, maintaining accurate records, and minimizing delinquency rates. You work but at the same time have fun and work together with your team to achieve required KPI’s. You will be provided full training and support for this role.Key responsibilities:Specific Responsibilities:Allocating / Posting of all collection entries in Collection Software.Maintain Reconciliation in Billing and Collection SoftwareCo-ordination with Customers, Network on calls & EmailsLedger Reconciliations of CustomersAble to calculate GST, TDS, etc.Work closely with Collections ManagerCo-ordinate with internal teams.Competencies:Clear, concise, and professional communication with customers about outstanding payments.Ability to convey complex information in a way that is easy to understand, whether verbally or in writing.Responsible for Managing Team (if any)Responsible for closely working and co-ordination with internal teams.Communication:Ability to communicate clearly and professionally with customers about outstanding payments, due dates, and any discrepancies.Both verbal (phone conversations) and written (emails) communication skills are crucial for handling sensitive

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