Functional Consultant

1 day ago

Pune, India LTIMindtree Full time

Job Title:- Functional Consultant (Microsoft Dynamics CRM)Work Location:- LTIM Pan IndiaExperience:- 5+ YearsNotice Period:- Immediate JoinerJob description:-Responsibilities- Should have3 years of indepth experience and practical knowledge of core Microsoft Dynamics CRM/365 modules.- Should have good exposure in other areas of project execution like Customer facing, analysis, consulting, documentation, implementation, development and support of Business Solutions.- Minimum 3 years of experience as a functional consultant- Minimum 3 years of experience in Technical Support.- Should have Customer Service module experience- Experience of implementing Omnichannel- Strong analytical, research and troubleshooting skills needed to identify RCA- Should be able to configure, install and troubleshoot Server and identify problems by reading platform trace logs and provide the solution.- Highly confident with providing support and training to users- Familiar with Strong on MS CRM Sales, Service and Marketing modules- Demonstrated ability to effectively communicate technical issues and resolve problems.- Should understand incident and service requests and make sure SLA's are maintained- Good Communication is must, Should be in position to address users questions/how to- Working on the Agile or Waterfall approach depending on the business requirements- Basic knowledge of the Power Platform (Power Apps, Flow, Power BI) and good understanding of Dynamics 365 Common Data Model and Common Data ModelQualification- Knowledge and understanding of some or all areas within Customer Engagement including Field Services, and Project Service Automation- MS CRM configuration knowledge- Application integrations knowledge with MS CRM- Certified in MS Dynamics- Knowledge of Devops- SSRS reporting services experience

  • Functional Consultant

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    Pune, India Icertis Full time

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    Pune, India Tech Mahindra Full time

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  • Functional Consultant

    2 weeks ago

    Pune, India Tech Mahindra Full time

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    3 days ago

    Pune, India Tech Mahindra Full time

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  • Functional consultant

    6 days ago

    Pune, India Tech Mahindra Full time

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    Pune, Maharashtra, India Insight Talent Full time ₹ 15,00,000 - ₹ 18,00,000 per year

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    Pune, India Cloud9 e-biz Pvt Ltd Full time

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    1 week ago

    Pune, Maharashtra, India Cloud9 e-biz Pvt Ltd Full time ₹ 6,00,000 - ₹ 12,00,000 per year

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    Pune, Maharashtra, India Icertis Full time ₹ 15,00,000 - ₹ 25,00,000 per year

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