Field collection executive

2 weeks ago


Kanpur, India Turno Full time
Key Responsibilities:
Conduct field visits to customers' locations to recover outstanding debts.
Negotiate payment plans and settlements with customers.
Update customer records and collection status in the system.
Identify and escalate potential disputes or issues to the Collection Manager.
Meet monthly collection targets and performance metrics.
Maintain accurate records of customer interactions and collection activities.
Collaborate with internal teams to resolve customer issues.
Provide feedback to the Collection Manager on customer concerns and suggestions.
Requirements:
Bachelor's degree.
3+ years of field experience in Auto Loan/Vehicle Loan/Commercial Loan Collections
Experience in field collections or debt recovery preferred.
Excellent communication and negotiation skills.
Ability to work independently and as part of a team.
Strong problem-solving and conflict resolution skills.
Proficient in MS Office (Word, Excel, Outlook).
Work Locations:
Lucknow, Mathura, Kanpur, Noida, Faridabad, Indore and Bangalore

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