Senior manager, program manager
3 days ago
Chargebee is a subscription billing and revenue management platform powering some of the fastest-growing brands around the world today, including Calendly, Hopin, Pret-a-Manger, Freshworks, Okta, Study. Headquartered in San Francisco, USA, our 500+ team members work remotely throughout the world, including India, the Netherlands, Paris, Spain, Australia, and the USA. And we’re on a mission to push the boundaries of subscription revenue operations. Our Engineering team builds high-quality and innovative software to enable our customers to grow their revenues powered by the state-of-the-art subscription management platform. Chargebee is seeking a Senior Program Manager to execute complex programs requiring deep business, product, and engineering knowledge. With a strong foundation in Saa S technologies, customer-centric thinking, and program management methodologies, the ideal candidate will collaborate across engineering, product, and business teams to deliver results in a dynamic and fast-paced environment. Experience in Fintech, Billing, or Subscription-based services is a strong plus. Partner with engineering teams to navigate complex technology challenges using Agile, Kanban, and Scrum methodologies. Proactively identify and address risks, dependencies, and bottlenecks, maintaining program momentum and stakeholder trust. Lead initiatives with a strong focus on Saa S technologies and platform interoperability, ensuring seamless customer experiences and tangible business value. Leverage tools like Google Workspace and project management platforms to enhance collaboration, reporting, and transparency, while ensuring customer-centric outcomes. Qualifications & Experience ~8+ years of experience in Program Management, driving complex programs with cross-functional teams in Saa S, cloud, or similar technical domains. ~4+ years of people management experience, with a proven ability to build, mentor, and lead high-performing teams (preferred). ~ Strong understanding of platform architectures and interoperability, with exposure to cloud environments (e.g., AWS, GCP, Azure) a plus. ~ Background in Fintech, Billing, or Subscription-based services is highly desirable. ~ Demonstrated expertise in Agile, Kanban, and Scrum methodologies, with hands-on experience collaborating with engineering teams. ~ Experience providing steady leadership in rapidly changing, high-growth environments with evolving business requirements. ~ Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field, or equivalent professional experience. ~ Exceptional communication and stakeholder management skills, capable of aligning diverse teams toward common objectives. ~ Proficiency with tools like Google Workspace (Docs, Sheets, Slides) and project management platforms to facilitate collaboration and reporting. ~ Passion for delivering customer-centric solutions, with a mindset to always prioritize the end-user experience. We are Globally Local: With a diverse team across four continents, and customers in over 60 countries, you get to work closely with a global perspective right from your own neighborhood. ~
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