Customer Support Specialist
4 days ago
About CamCom CamCom is leading the future of AI-powered computer vision, delivering flawless defect and damage detection across every surface, every time. From micro-defects to macro-damages, our technology ensures accurate, objective, and consistent results that transforms industries and redefines quality. Job Title: Customer Support Specialist Work Type: Full-time Operate like an early-stage startup with rapid career growth tied to contributions. Technical Excellence: Work at the forefront of AI and computer vision development. As a Customer Support Specialist, you will be the primary point of contact for client-raised technical queries, incidents, and operational issues. You will own the Support Desk operations end-to-end, including ticket monitoring, triage, and timely resolution in line with response SLAs. In collaboration with Project and Technology teams, you will jointly drive resolution SLAs, ensuring seamless support and minimal disruption to client operations. This role requires a proactive approach to problem-solving, effective communication, and a commitment to delivering a high-quality support experience. Provide first-level support for technical incidents and operational queries. Proactively address technical and non-technical issues such as access problems, report generation, and FAQs. Monitor and manage support tickets in JIRA and other tools, ensuring timely resolution and routing to appropriate teams. Perform basic testing, debugging, and troubleshooting for reported issues. Assist Customer Success and internal teams by addressing support-related inquiries. Maintain documentation of support tasks for knowledge sharing and process improvement. Ensure SLAs are met and maintain high service standards. Bachelor’s degree in a relevant field (B.Tech preferred) Experience: 1 year in a support, operations, or technical support role. Basic technical understanding of AI-driven platforms and software systems. Experience with ticketing systems such as JIRA; familiarity with other support tools is a plus.
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Customer Support Specialist
4 days ago
bangalore, India XO Bestie Full timeCustomer Support Specialist – On-Site in Gurugram (Work From Office Only) Location: Gurugram, India (Strictly On-Site) Employment Type: Full-Time Experience: 0-2 years (fresher graduates are welcome to apply) Company Description XO Bestie is a vibrant social marketplace connecting customers, service providers, businesses, and creators in the fashion and...
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Customer Support Specialist
2 weeks ago
bangalore, India Scry AI Full timePosition: Customer Support SpecialistLocation: India (Remote)Employment Type: Full-TimeSchedule: Monday to Friday, Day ShiftExperience: 2+ Years in Customer Support, Helpdesk, or Client SuccessCompany DescriptionScry AI is a research-led enterprise AI company that builds intelligent platforms to drive efficiency, insight, and compliance. Our platforms...
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Customer Support Specialist
3 days ago
bangalore, India XO Bestie Full timeCustomer Support Specialist – On-Site in Gurugram (Work From Office Only) Location: Gurugram, India (Strictly On-Site) Employment Type: Full-Time Experience: 0-2 years (fresher graduates are welcome to apply)Company DescriptionXO Bestie is a vibrant social marketplace connecting customers, service providers, businesses, and creators in the fashion and...
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Customer Support Specialist
5 days ago
bangalore, India XO Bestie Full timeCustomer Support Specialist – On-Site in Gurugram (Work From Office Only) 📍 Location: Gurugram, India (Strictly On-Site)💼 Employment Type: Full-Time🎓 Experience: 0-2 years (fresher graduates are welcome to apply)Company DescriptionXO Bestie is a vibrant social marketplace connecting customers, service providers, businesses, and creators in the...
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Customer Support Specialist
1 week ago
bangalore, India SM Record Full timeCompany DescriptionSM Record is a pioneering global Digital Music Collection Company, supported by over 40+ labels and 200 sub-labels worldwide. Built on the principles of Technology and Trust, we are dedicated to maximizing value for Sound Recording owners in the digital age. We ensure that rights owners receive fair compensation through our commitment to...
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Customer Support Specialist
5 days ago
bangalore, India SM Record Full timeCompany DescriptionSM Record is a pioneering global Digital Music Collection Company, supported by over 40+ labels and 200 sub-labels worldwide. Built on the principles of Technology and Trust, we are dedicated to maximizing value for Sound Recording owners in the digital age. We ensure that rights owners receive fair compensation through our commitment to...
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Customer Support Specialist
1 day ago
bangalore, India SM Record Full timeCompany DescriptionSM Record is a pioneering global Digital Music Collection Company, supported by over 40+ labels and 200 sub-labels worldwide. Built on the principles of Technology and Trust, we are dedicated to maximizing value for Sound Recording owners in the digital age. We ensure that rights owners receive fair compensation through our commitment to...
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Customer Support Specialist
4 weeks ago
bangalore, India CamCom Full timeAbout CamCom CamCom is leading the future of AI-powered computer vision, delivering flawless defect and damage detection across every surface, every time. From micro-defects to macro-damages, our technology ensures accurate, objective, and consistent results that transforms industries and redefines quality. Job Title: Customer Support Specialist Location:...
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Customer Support Specialist
4 days ago
Bangalore, India CamCom Full timeAbout CamCom CamCom is leading the future of AI-powered computer vision, delivering flawless defect and damage detection across every surface, every time. From micro-defects to macro-damages, our technology ensures accurate, objective, and consistent results that transforms industries and redefines quality. Job Title: Customer Support Specialist Location:...
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Customer Support Specialist
2 weeks ago
bangalore, India SM Record Full timeCompany Description SM Record is a pioneering global Digital Music Collection Company, supported by over 40+ labels and 200 sub-labels worldwide. Built on the principles of Technology and Trust, we are dedicated to maximizing value for Sound Recording owners in the digital age. We ensure that rights owners receive fair compensation through our commitment to...
